# eComm > eComm Construction Information Management ## Pages - [Release Notes](https://ecommconstruction.com/release-notes/): Recent PostsFollow eCommfacebooktwitteryoutubeinstagram - [Product Support Guide](https://ecommconstruction.com/product-support-guide/) - [Blog](https://ecommconstruction.com/blog/): BLOGHelpful tips to help you manage your construction projects. How can eComm help you? We're here to help. Ask questions,... - [Subcontractors](https://ecommconstruction.com/subcontractors/): WHO WE SERVE > SUBCONTRACTORS PROJECT MANAGEMENT FOR SUBCONTRACTORSeComm ensures subcontractors have the clarity, tools, and connectivity they need to... - [Pricing](https://ecommconstruction.com/pricing/): PRICING HOW MUCH DOES eCOMM COST? [et_pb_text _builder_version=”4. 27. 4″ _module_preset=”default” text_font_size=”19px” text_line_height=”1. 4em” header_font=”Montserrat|900||on|||||” header_font_size=”45px” background_layout=”dark” max_width=”60%” max_width_tablet=”60%” max_width_phone=”100%”... - [Reviews](https://ecommconstruction.com/reviews/): eComm ReviewsOur customer reviews and testimonials highlight the experiences and satisfaction of our valued clients who have chosen eComm for... - [Reporting](https://ecommconstruction.com/reporting/): PRODUCTS > REPORTING Unlock Effortless Reporting with eCommWith eComm’s intuitive reporting system, you’re the hero, empowered by a tool that... - [Contact Support](https://ecommconstruction.com/contact-support/): CONTACT SUPPORT We’re here to help. Ask questions, leave feedback,... Read More » - [Support](https://ecommconstruction.com/support/): PRODUCTS > SUPPORT We support your team every step of the way. [et_pb_text _builder_version=”4. 27. 2″... Read More » - [General Contractors](https://ecommconstruction.com/general-contractors/): WHO WE SERVE > GENERAL CONTRACTORS PROJECT MANAGEMENT SOLUTION FOR GENERAL CONTRACTORSA unified, efficient platform that is tailored to your... - [Construction Managers](https://ecommconstruction.com/construction-managers/): WHO WE SERVE > CONSTRUCTION MANAGERS BETTER COMMUNICATION FORCONSTRUCTION MANAGERSEffectively communicate with subcontractors regarding RFI’s, submittals, requests for proposals and... - [Engineers](https://ecommconstruction.com/engineers/): WHO WE SERVE > ENGINEERS ENGINEERS TRUST ECOMMSpecifically designed tools to help engineers stay focused on the tasks at hand.... - [Architects](https://ecommconstruction.com/architects/): WHO WE SERVE > ARCHITECTS PROJECT MANAGEMENTFOR ARCHITECTSBuilt tough for contractors but precisely designed for Architects. Master construction administration with... - [Closeouts](https://ecommconstruction.com/closeouts/): PRODUCTS > CLOSEOUTS THE TOOL YOU NEED TOFINISH STRONGConfidently wrap up your projects, knowing everything is in place and easily... - [Owners](https://ecommconstruction.com/owners/): WHO WE SERVE > OWNERS CONSTRUCTION PROJECT MANAGEMENT FOR OWNERSGiving Project Owners Full Control, Reduced Risk and Clear VisibilityOne Platform... - [Demo eComm](https://ecommconstruction.com/demo-ecomm/): Let’s Get Started [et_pb_text _builder_version=”4. 27. 0″ _module_preset=”default” text_font_size=”19px” text_line_height=”1. 4em” header_font=”Montserrat|900||on|||||” header_font_size=”45px” background_layout=”dark” max_width=”60%” max_width_tablet=”60%” max_width_phone=”100%” max_width_last_edited=”on|phone” custom_margin=”||150px||false|false” custom_margin_tablet=”||150px||false|false”... - [Financial Management](https://ecommconstruction.com/financial-management/): PRODUCTS > FINANCIAL MANAGEMENT Get full visibility of yourproject financials. With eComm every change order request, payment, allowance, and invoice... - [Project Management](https://ecommconstruction.com/project-management/): PRODUCTS > PROJECT MANAGEMENT STREAMLINE YOUR PROJECTMANAGEMENT WITH eCommEfficiently manage your construction projects from start to finish with eComm’s robust... - [About](https://ecommconstruction.com/about/): ABOUT ECOMM ... Read More » - [Contact](https://ecommconstruction.com/contact/): How can we help you? We’re here to help... . Read More » - [Home](https://ecommconstruction.com/): SIMPLIFY CONSTRUCTION PROJECTS WITH ECOMM Track progress, manage teams, and deliver success in one... Read More » - [Privacy Policy](https://ecommconstruction.com/privacy-policy/): PRIVACY POLICY Your privacy is important... Read More » ## Posts - [How to Write a Construction RFI That Gets a Clear, Timely Response](https://ecommconstruction.com/how-to-write-construction-rfi-clear-response/): A Request for Information (RFI) should help the project team resolve a specific question before uncertainty affects the work. However,... - [Custom Workflows in eComm: Matching the Way Your Project Works](https://ecommconstruction.com/custom-workflows-in-ecomm/): Every construction project has a process. RFIs need to move to the right reviewer. Submittals need to follow the correct... - [Daily Reports/Field Reports in eComm: A Better Record of Jobsite Activity](https://ecommconstruction.com/daily-reports-field-reports-ecomm-jobsite-activity/): A construction project moves quickly. Crews are on site, materials are delivered, weather changes, inspections happen, delays come up, and... - [Main Dashboard Enhancements](https://ecommconstruction.com/ecomm-main-dashboard-enhancements/): Release Date: July 30, 2026 Area - Main Dashboard To view the How-To guide, go here. Purpose The Main Dashboard... - [Item Log Enhancements](https://ecommconstruction.com/item-log-enhancements/): Release Date: 07/30/26 Release Area: Project Item Logs See it in action here: Enhanced Item Log Guide Purpose The Item... - [Managing Project Members and Access in eComm](https://ecommconstruction.com/managing-project-members-and-access-in-ecomm/): Construction projects involve many different people: owners, architects, engineers, construction managers, general contractors, consultants, inspectors, subcontractors, and other project stakeholders.... - [Open Items vs. Closed Items in eComm: What Project Teams Should Know](https://ecommconstruction.com/open-items-vs-closed-items-in-ecomm/): Construction projects move through hundreds of decisions, reviews, approvals, reports, and document exchanges. To keep that work organized, eComm® uses... - [How Item Logs Help Construction Teams Track Documentation](https://ecommconstruction.com/item-logs-help-contruction-teams-track-documentation/): Construction projects create a constant flow of documents, decisions, approvals, reports, and communication. Without a clear system, important information can... - [Field Reports eComm v2.3.2.1057](https://ecommconstruction.com/field-reports-ecomm-v2-3-2-1057/): Release Date: 06/24/2026 Overview Field Reports is a new project-level module designed for architects, engineers, inspectors, and consultants to document... - [Custom Dashboards eComm v2.3.2.1057](https://ecommconstruction.com/custom-dashboards-ecomm-v2-3-2-1057/): Release Date: 06/23/2026 New Feature: Personalized Project Dashboard Views eComm 2. 3. 2. 1052 introduces Custom Project Dashboard Views, giving... - [Send Back a Step Button eComm v2.3.2.1052](https://ecommconstruction.com/send-back-a-step-button-ecomm-v2-3-2-1052/): Release Date: May 20, 2026 The eComm 2. 3. 2. 1052 release includes updates for carbon copy email tracking, Send... - [What Ball in Court Means in eComm](https://ecommconstruction.com/what-ball-in-court-means-in-ecomm/): In construction, delays often happen when no one is sure who owns the next step. An RFI may be waiting... - [How eComm® Centralizes Construction Project Information](https://ecommconstruction.com/how-ecomm-centralizes-construction-project-information/): Construction projects generate a constant flow of information: plans, specifications, addenda, RFIs, submittals, pay applications, photos, meeting minutes, change documentation,... - [Workflow-First Construction Management: Why eComm Beats Email-Heavy Project Tracking](https://ecommconstruction.com/workflow-first-construction-management-why-ecomm-beats-email-heavy-project-tracking/): A construction project does not need more emails. It needs better movement. Every project has information that must move from... - [PDF Markup/Stamp eComm v2.3.2.1046](https://ecommconstruction.com/pdf-markup-stamp-ecomm-v2-3-2-1046/): Release Date: September 24, 2025 The eComm 2. 3. 2. 1046 release includes several fixes and enhancements designed to improve... - [Add Contacts eComm v2.3.2.1044](https://ecommconstruction.com/add-contacts-ecomm-v2-3-2-1044/): Release Date: August 29, 2025 The eComm 2. 3. 2. 1044 release includes updates for My Projects sorting, project template... - [eComm vs Microsoft Project - eComm is the Clear Winner for Construction Teams](https://ecommconstruction.com/ecomm-vs-microsoft-project-ecomm-is-the-clear-winner-for-construction-teams/): When it comes to managing construction projects, many teams default to general-purpose tools like Microsoft Project. While it’s a powerful... - [Collaborate Faster: Inviting Team Members to Your eComm Project is Easier Than Ever](https://ecommconstruction.com/collaborate-faster-inviting-team-members-to-your-ecomm-project-is-easier-than-ever/): Learn How to Add New Contacts to Your eComm Project - [Closed Items eComm v2.3.2.1038](https://ecommconstruction.com/closed-items-ecomm-v2-3-2-1038/): Release Date: March 6, 2025 The eComm 2. 3. 2. 1038 release includes updates for prepopulated submittals, closed item filtering,... - [New Brand, UI, and UX eComm v2.3.2.1035](https://ecommconstruction.com/new-brand-ui-and-ux-ecomm-v2-3-2-1035/): Release Date: October 21, 2024 The eComm 2. 3. 2. 1035 release includes updates for adding contacts, adding subcontractors, the... - [Subcontractor Bulk Invite eComm v2.3.2.1033](https://ecommconstruction.com/subcontractor-bulk-invite-ecomm-v2-3-2-1033/): Release Date: June 19, 2024 The uploaded filename references 03/04/2024, but the release note content lists eComm 2. 3. 2.... - [eComm Basic Training - 10 Tips to Get You Started](https://ecommconstruction.com/ecomm-basic-training-10-tips-to-get-you-started/): Follow this guide to learn the basics of eComm. Get started with your eComm journey and learn about our eComm... - [Email Notification Update eComm v2.3.2.1029](https://ecommconstruction.com/email-notification-update-ecomm-v2-3-2-1029/): Release Date: March 4, 2024 The eComm 2. 3. 2. 1029 release includes system updates and workflow enhancements related to... - [Daily Reports eComm v2.3.2.1022](https://ecommconstruction.com/daily-reports-ecomm-v2-3-2-1022/): Release Date: September 5, 2023 The eComm 2. 3. 2. 1022 release includes updates for . NET Core, project filtering,... - [eCommunication: A Revolutionary Project Management Information System](https://ecommconstruction.com/ecommunication-a-revolutionary-project-management-information-system/): A project management information system (PMIS) is a software tool that assists project managers and team members in planning, executing,... - [New Technology in the Construction Industry](https://ecommconstruction.com/new-technology-in-the-construction-industry/): The construction industry is one of the oldest and most traditional industries in the world. It is currently undergoing a... - [Construction Management Software - Benefits for your business](https://ecommconstruction.com/construction-management-software-benefits-for-your-business/): In today’s fast-paced construction industry, staying on top of deadlines, budgets, and resources can be a challenge. That’s why more... - [Construction Project Closeout - The eComm solution](https://ecommconstruction.com/construction-project-closeout-the-ecomm-solution/): After all the work has been completed and the cleanup has finished, there is still one final construction project task... - [Construction Change Management](https://ecommconstruction.com/construction-change-management/): Change Management – Wrangling Allowance Authorizations, Change Orders, Proposed Change Orders, and Construction Change Directives It’s everyone’s favorite part of... - [Construction Site Daily Reports](https://ecommconstruction.com/construction-site-daily-reports/): Construction Site Daily Reports so easy you won’t have to worry about it being completed eComm has done it again.... - [Submittals](https://ecommconstruction.com/submittals/): Submittals – The backbone of eComm. What is a Construction Submittal? A construction submittal is information provided by the Subcontractor/General... - [Minor Projects eComm v2.3.2.1017](https://ecommconstruction.com/minor-projects-ecomm-v2-3-2-1017/): Release Date: November 3, 2022 The eComm 2. 3. 2. 1017 release includes updates for Minor Projects and Superuser access... ## Help - [Using the Enhanced Item Logs in eComm](https://ecommconstruction.com/product-support-guide/using-enhanced-item-logs-ecomm/): The enhanced Item Logs in eComm make it easier to find project information, customize how items are displayed, save frequently... - [Main Dashboard Customization](https://ecommconstruction.com/product-support-guide/main-dashboard-customization/): The enhanced eComm Dashboard gives users more control over how project items are displayed, filtered, organized, exported, and delivered by... - [How to Create and Manage Custom Dashboards in eComm](https://ecommconstruction.com/product-support-guide/how-to-create-custom-dashboards-in-ecomm/): How to Create and Manage Custom Dashboards in eComm This guide walks through how to use the Custom Dashboards feature... - [Field Reports](https://ecommconstruction.com/product-support-guide/field-reports/): How to Create and Manage Field Reports in eCOMM This guide walks through how to use the Field Reports feature... - [eComm Markup Tool](https://ecommconstruction.com/product-support-guide/ecomm-markup-tool/) - [eSign items in eComm](https://ecommconstruction.com/product-support-guide/esign-items-in-ecomm/): Use the Digital Signature area at the bottom of an item to apply your eSignature correctly. Following these steps avoids... - [Post a Certificate of Substantial Completion](https://ecommconstruction.com/product-support-guide/post-a-certificate-of-substantial-completion/): This guide walks you through how to create and post a Certificate of Substantial Completion in your eComm project —... - [Respond to a RFI](https://ecommconstruction.com/product-support-guide/respond-to-a-rfi/): When an RFI (Request for Information) is assigned to you in eComm, this guide helps you review the request, gather... - [Send an RFI](https://ecommconstruction.com/product-support-guide/send-an-rfi/): This guide walks you through the process of creating a new Request for Information (RFI) in eComm — from selecting... - [Construction Change Directive (CCD)](https://ecommconstruction.com/product-support-guide/construction-change-directive-ccd/): This guide explains how to issue a Construction Change Directive (CCD) in your project — creating the directive, documenting the... - [Insurance Certificates](https://ecommconstruction.com/product-support-guide/insurance-certificates/): This guide explains how to create a new insurance item in your eComm project and update it when the underlying... - [Allowance Authorizations in eComm](https://ecommconstruction.com/product-support-guide/allowance-authorizations-in-ecomm/): This guide walks you through how to create an Allowance Authorization within your project in eComm—setting the allowance amount, linking... - [Change Orders in eComm](https://ecommconstruction.com/product-support-guide/change-orders-in-ecomm/): This guide walks you through the process of creating a formal Change Order in eComm—from the initial approval of a... - [Contingency Fund in eComm](https://ecommconstruction.com/product-support-guide/contingency-fund-in-ecomm/): This guide explains how to establish a contingency fund within your eComm project—allocating budget reserves, linking to relevant contracts or... - [Create an Allowance](https://ecommconstruction.com/product-support-guide/create-an-allowance/): This guide explains how to create an allowance in eComm — setting up the allowance line item, linking it to... - [Create a New Prime Contract or Subcontractor Contract](https://ecommconstruction.com/product-support-guide/create-a-new-prime-contract-or-subcontractor-contract/): This guide outlines how to create a new prime contract in eComm: setting up the contract, linking to projects and... - [Processing an Item That Has Been Assigned to You](https://ecommconstruction.com/product-support-guide/processing-an-item-that-has-been-assigned-to-you/): This guide walks you through the steps to identify, review, and complete an item that’s been assigned to you in... - [Create a Potential Change Order in eComm](https://ecommconstruction.com/product-support-guide/create-a-potential-change-order-in-ecomm/): This guide walks you through how to initiate a PCO in eComm—adding related items, assigning contracts, entering estimated costs and... - [Finding Your eComm Username](https://ecommconstruction.com/product-support-guide/finding-your-ecomm-username/): If you’ve forgotten your user name, this guide shows how to easily retrieve it through the “Forgot User Name” feature,... - [Changing Your Notification Settings](https://ecommconstruction.com/product-support-guide/changing-your-notification-settings/): This guide helps you tailor which email notifications you receive from eComm—either globally or per project—so you’re alerted only about... - [Create a new Daily Report](https://ecommconstruction.com/product-support-guide/create-a-new-daily-report/): This guide explains how to generate a daily report in eComm, allowing users to document progress, issues, and project status... - [Posting an item in eComm](https://ecommconstruction.com/product-support-guide/posting-an-item-in-ecomm/): This guide provides a straightforward approach to posting new items efficiently, offering multiple methods based on user preference. It details... - [Using Filters in "Dashboard" and "Project Dashboard"](https://ecommconstruction.com/product-support-guide/using-filters-in-dashboard-and-project-dashboard/): This guide provides essential tips for effectively navigating and utilizing the filtering options in your “Dashboard,” allowing you to streamline... - [Finding a Project in eComm](https://ecommconstruction.com/product-support-guide/finding-a-project-in-ecomm/): This guide walks you through how to locate a project within eComm using search or filtering tools so you can... - [Adding Signatures and Stamps to your eComm Profile](https://ecommconstruction.com/product-support-guide/adding-signatures-and-stamps-to-your-ecomm-profile/): This guide explains how to upload, manage, and remove digital signatures or stamps in your eComm profile to facilitate approvals... - [Update Profile Information in eComm](https://ecommconstruction.com/product-support-guide/update-profile-information-in-ecomm/): This guide shows how to update your profile information in eComm, helping you keep your details accurate. It also notes... - [Export an Item Log Report from eComm](https://ecommconstruction.com/product-support-guide/export-an-item-log-report-from-ecomm/): This guide walks you through exporting reports from item logs in eComm. You’ll learn how to select columns, apply sorting,... - [Approve a Potential Change Order](https://ecommconstruction.com/product-support-guide/approve-a-potential-change-order/): This guide walks you through the process of approving or rejecting a Potential Change Order (PCO) in eComm, including navigating... - [How to Use the Submittal & Closeout Submittal Builder](https://ecommconstruction.com/product-support-guide/how-to-use-the-submittal-closeout-submittal-builder/): This guide provides a step-by-step approach to efficiently use the Submittal/Closeout Submittal Builder, making it easy for users to manage... - [How to Login to eComm](https://ecommconstruction.com/product-support-guide/how-to-login-to-ecomm/): Intro Access your eComm portal and sign in securely. Remember that there are multiple eComm portals available. Be sure you... # # Detailed Content ## Pages - Published: 2026-06-02 - Modified: 2026-07-30 - URL: https://ecommconstruction.com/release-notes/ Field Reports eComm v2. 3. 2. 1057 Jun 18, 2026Release Date: 06/24/2026 Overview Field Reports is a new project-level module designed for architects, engineers, inspectors, and consultants to... read more Custom Dashboards eComm v2. 3. 2. 1057 Jun 2, 2026Release Date: 06/23/2026 New Feature: Personalized Project Dashboard Views eComm 2. 3. 2. 1052 introduces Custom Project Dashboard Views, giving users... read more Send Back a Step Button eComm v2. 3. 2. 1052 May 20, 2026Release Date: May 20, 2026 The eComm 2. 3. 2. 1052 release includes updates for carbon copy email tracking, Send Back a Step behavior, item log... read more PDF Markup/Stamp eComm v2. 3. 2. 1046 Sep 24, 2025Release Date: September 24, 2025 The eComm 2. 3. 2. 1046 release includes several fixes and enhancements designed to improve usability, workflow... read more Add Contacts eComm v2. 3. 2. 1044 Aug 29, 2025Release Date: August 29, 2025 The eComm 2. 3. 2. 1044 release includes updates for My Projects sorting, project template workflow steps, contact... read more Closed Items eComm v2. 3. 2. 1038 Mar 6, 2025Release Date: March 6, 2025 The eComm 2. 3. 2. 1038 release includes updates for prepopulated submittals, closed item filtering, password reset access,... read more New Brand, UI, and UX eComm v2. 3. 2. 1035 Oct 21, 2024Release Date: October 21, 2024 The eComm 2. 3. 2. 1035 release includes updates for adding contacts, adding subcontractors, the Team Member role, item... read more Subcontractor Bulk Invite eComm v2. 3. 2. 1033 Jun... - Published: 2025-09-08 - Modified: 2025-10-22 - URL: https://ecommconstruction.com/product-support-guide/ How can we help? Welcome to our Help Page. Search for answers using the search box below or select the appropriate category listed on the page,if you are unable to find your answer please reach out to us at info@ecommconstruction. com and one of our support team members will be in touch with you. Filter by categories Clear Results Adding Contacts Annotation Tool & Markups Closeout Items Cost Management Daily/Field Reports Dashboards Getting Started Insurance Issues Pay Applications Plans & Specs Reporting RFI's Static Documents Submittals What's New Workflows & Transmittals Popular searches: Submittal, Reset Password, Add a User, RFI, Change Order Getting Started How to Login to eComm Update Profile Information in eComm Adding Signatures and Stamps to your eComm Profile Finding a Project in eComm Using Filters in "Dashboard" and "Project Dashboard" Posting an item in eComm Changing Your Notification Settings Finding Your eComm Username Processing an Item That Has Been Assigned to You How to Create and Manage Custom Dashboards in eComm Show Remaining Articles ( 2 ) Collapse Articles What's New Field Reports How to Create and Manage Custom Dashboards in eComm Dashboards Finding a Project in eComm Using Filters in "Dashboard" and "Project Dashboard" How to Create and Manage Custom Dashboards in eComm Submittals How to Use the Submittal & Closeout Submittal Builder Adding Signatures and Stamps to your eComm Profile RFI's Send an RFI Respond to a RFI Workflows & Transmittals Processing an Item That Has Been Assigned to You Annotation Tool & Markups... - Published: 2024-12-16 - Modified: 2026-06-02 - URL: https://ecommconstruction.com/blog/ BLOGHelpful tips to help you manage your construction projects. How can eComm help you? We're here to help. Ask questions, leave feedback, or share ideas that would help improve eComm... we're here for all of it. Talk to an expert Nothing is off limits. We're here to help. TALK TO THE SALES TEAM Want to schedule a demo or ask about pricing? Fill out the form and a sales representative will follow up with you as soon as possible. Monday-Friday: 8:00 AM - 5:00 PM EST - Published: 2024-12-11 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/subcontractors/ WHO WE SERVE > SUBCONTRACTORS PROJECT MANAGEMENT FOR SUBCONTRACTORSeComm ensures subcontractors have the clarity, tools, and connectivity they need to succeed on every project. Effortless Project Management & Communication Simplify and enhance your project communication with eComm.   Clear Communication with General Contractors: eComm centralizes communication, ensuring subcontractors receive timely updates and can easily track RFIs, submittals, and project changes. Access to the Latest Project Documents: Subcontractors can access up-to-date drawings, specifications, and schedules in one location, reducing delays and errors caused by outdated information. Efficient Daily Reporting: Quickly document workforce hours, completed tasks, and site conditions using eComm’s easy-to-use daily report features. Simplified Change Order Management: Submit and track change orders directly within eComm, ensuring they are reviewed and approved quickly to keep your work on schedule. Supplier Submittal Management: Collect and organize critical submittal information from your suppliers, including product data, shop drawings, warranties, RFIs, and closeout documents, directly through the software for faster approvals and fewer bottlenecks. This process has significantly expedited processing information in a timely manner ultimately helping maintain project schedules. Most Owners and Architects are receptive and like the platform. KEY FEATURES DESIGNED WITH SUBCONTRACTORS IN MINDTrack timelines, deadlines, and approvals with clarity to keep your part of the project moving forward smoothly. Automatically track submittal review dates, due dates, and workflows to save time and avoid errors, so you can focus on your craft. Never miss an update. eComm delivers role-specific email notifications with actionable insights, helping you stay informed and responsive to... - Published: 2024-11-04 - Modified: 2025-10-22 - URL: https://ecommconstruction.com/pricing/ PRICING HOW MUCH DOES eCOMM COST? eComm offers unmatched cost savings compared to high-priced alternatives. Delivering the easiest-to-use construction management solution on the market. NO LONG-TERM COMMITMENT PER PROJECT PRICINGDon't get stuck with long-term commitments and paying for add-on features you may not need. eComm's pricing is based on a per project model and is easy to implement into an existing project. Initiate Key Documents: Create and manage Requests for Information (RFIs), submittals, and change order requests. Real-Time Notifications: Receive and send project updates to stay informed. Digital Signature Integration: Upload and utilize your digital signature stamp for document approvals. Access Control: Join projects via invitation to ensure secure collaboration. Unlimited Data Storage: Store all your project documents without worrying about space limitations. Markup Tools: Annotate and mark up documents directly within the platform. Processing Rights: Manage and process project documents efficiently. All Core Features: Access all functionalities available in the Core Plan. Expanded Workflows: Available for all document types and routing approvals. Flexible Billing Options: Choose between lump-sum or monthly payments, with pricing based on project construction costs. Advanced Financial Management: Manage prime contracts and implement sophisticated change management processes. Branded Portals: Create custom company-branded portals for a personalized client experience. Project Templates: Unlimited workflows to meet a variety of project types and delivery methods. Closeout Package: Client-branded closeout bundle included with every project. *discounted printed closeout binders with free shippingYOUR IDEAS. YOUR SOLUTIONS. CUSTOMER-CENTRIC INNOVATIONOur product is not just a tool; it’s the embodiment of our customers’ ideas... - Published: 2024-11-04 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/reviews/ eComm ReviewsOur customer reviews and testimonials highlight the experiences and satisfaction of our valued clients who have chosen eComm for their construction management. Don't take our word for it. At eComm, we believe that exceptional support is the foundation of a successful partnership, and our dedicated team works tirelessly to ensure that you feel supported every step of the way. We understand the complexities of construction project management, which is why our experts are always on hand to provide timely assistance and tailored solutions, allowing you to focus on what truly matters—delivering outstanding results. Our commitment to proactive communication and personalized service sets us apart, fostering trust and collaboration that empower our clients to navigate challenges confidently and achieve their project goals seamlessly. CUSTOMER TESTIMONIALS WHAT OUR CUSTOMERS ARE SAYINGWE ASKED: How do other people on your project respond to using eComm? The first time a contractor uses it doesn’t take long for them to learn the platformFor any project team member who does not have experience with eComm it is very user friendly. When we discuss eComm, we recognize the many benefits of using it. My guys in the field lean on its convenience daily and encourage all sub contractors to use it. This helps everyone to play from the same play book. Easy to use. Minimal training required to be efficient with using eComm. I have found that this platform has an easy to use setup that new users quickly learn. Most are already using eComm, but I've... - Published: 2024-11-04 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/reporting/ PRODUCTS > REPORTING Unlock Effortless Reporting with eCommWith eComm’s intuitive reporting system, you’re the hero, empowered by a tool that delivers the critical data you need, right when you need it. A Snapshot of Your Day, Simplified Simplify Project Financial Management with eComm When you start your day, eComm’s Daily Reports give you everything at a glance. With just a click, you can see your entire workforce, inspection details, safety concerns, material deliveries, visitors, and the day’s completed tasks. The automatic weather feed means you’re always aware of any environmental factors impacting your project. Your team stays informed, your safety protocols are clear, and you're always ahead of any potential issues. It’s the confidence you need to stay in control. The recorded items on eComm helped the team recall which RFI lead to which PR and kept track of a confusing situation. The date stamp revealed what happened first, second, and third, etc. KEY BENEFITS Professional Submittal Logs in SecondsNeed to extract a detailed log for your project? No problem. eComm makes it easy to generate Submittal Logs in branded, professional-looking formats—whether it's an Excel file or PDF. It only takes seconds, so you’re spending less time pulling data and more time making decisions. Clients and stakeholders will appreciate the polish, while you enjoy the simplicity. Main DashboardProject DashboardKEY BENEFITS Your Dashboard, Your InsightsFilerted & Customized Dashboards for Project Clarity Whether you're managing one project or dozens, eComm’s dashboards put you in the driver’s seat. The Main Dashboard offers a... - Published: 2024-11-04 - Modified: 2025-11-21 - URL: https://ecommconstruction.com/contact-support/ CONTACT SUPPORTWe're here to help. Ask questions, leave feedback, or share ideas that would help improve eComm... we're here for all of it. Talk to an expert Nothing is off limits. We're here to help. TALK TO THE SUPPORT TEAM Fill out the form and a suport representative will follow up with you as soon as possible. Monday-Friday: 8:00 AM - 5:00 PM EST - Published: 2024-11-04 - Modified: 2025-01-09 - URL: https://ecommconstruction.com/support/ PRODUCTS > SUPPORT We support your team every step of the way. Confidently manage your projects with minimal training required to be efficient using eComm. Getting Started With eComm Easiest to use project management program available. Over 90% first-time users do not require training. See for yourself! No learning curve and no frustration We hire the best teachers. They’re compassionate and CDT certified. They understand your job and what you need to successfully complete your construction projects. We make you more efficient with faster communication workflow. eComm helps everyone to play from the same play book. The support team is amazing. Tamara is incredibly fast to act on any question. I have never had to wait until the next day to complete the task waiting on a change to be made on eComm. She will add folders and sections based on our needs immediately. I'm not sure how she does her job so quickly. I greatly appreciate her. YOU DESERVE REAL SUPPORT PARTNERSWE KNOW WHAT YOU ARE TALKING ABOUT Our team is CDT Certified and has successfully completed the required training demonstrating a level of expertise in construction. Construction Documents Technology (CDT) This certification is comprehensive with advanced knowledge of written documents and the complete process of managing construction projects. OUR SUPPORT TEAM BUILDS STRONG RELATIONSHIPSWITH OUR PARTNERS• 100% Web-based project website• Disaster proof backup of all files with redundant server backups• Support and local assistance – no call centers• Secure permissions-based system Unlimited training and support provided to all... - Published: 2024-10-22 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/general-contractors/ WHO WE SERVE > GENERAL CONTRACTORS PROJECT MANAGEMENT SOLUTION FOR GENERAL CONTRACTORSA unified, efficient platform that is tailored to your specific needs. Standardize with eComm Ensure consistency, efficiency, and scalability across all projects, reducing delays, improving collaboration, and delivering better outcomes for general contractors and their clients.   Centralized Platform for Simplicity: Manage RFIs, submittals, daily reports, and more in one place, reducing the need for multiple tools and improving efficiency. Accountability Made Easy: The Ball in Court system ensures clear ownership of tasks, so deadlines are met without confusion. Multi-Project Dashboard: eComm allows general contractors to manage multiple projects simultaneously while maintaining clear oversight of actionable items and deadlines . Customization: eComm adapts to different delivery methods (e. g. , design-build, owner-led projects), ensuring it aligns with contractors’ specific workflows. Ease of Use for Every Team Member: Designed for quick adoption, eComm simplifies complex tasks, ensuring all team members, regardless of technical skills, can contribute effectively. I have used eComm on 2 projects and it is very user friendly. I have also used Trimble and Procore and both are very difficult to manage. KEY FEATURES DESIGNED WITH GENERAL CONTRACTORS IN MINDAlways know who’s responsible and what’s next. Track timelines, deadlines, and task ownership to resolve issues before they escalate. Forget manual entry—eComm automatically tracks review dates and configures due dates based on your specific workflows, saving time and reducing errors. Stay informed with timely, role-specific emails that provide actionable updates, helping you and your team stay ahead on critical... - Published: 2024-10-22 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/construction-managers/ WHO WE SERVE > CONSTRUCTION MANAGERS BETTER COMMUNICATION FORCONSTRUCTION MANAGERSEffectively communicate with subcontractors regarding RFI’s, submittals, requests for proposals and more with eComm! Effortless Project Management & Communication Simplify and enhance your project communication with eComm. Tired of disorganized processes slowing you down? eComm offers digital solutions to streamline workflows and enhance communication throughout your construction projects. Here's a closer look at the services that can make your life easier:   Manage Change Orders: Change orders are a common headache in construction projects. eComm simplifies this process, ensuring changes are documented, approved, and implemented efficiently. Unlimited Team Members: No more restrictions on team size. With eComm, you can add as many team members as you need at no additional cost. Enhance collaboration and ensure that every detail is covered. Reviews & Approvals: Waiting for approvals can stall a project. eComm streamlines the review and approval process, making it quicker and easier for decisions to be made keeping everything on schedule. Eliminate Paperwork & Spreadsheets: eComm helps you eliminate these outdated methods by digitizing your project management. This shift not only enhances efficiency but also improves accuracy and transparency throughout your projects. Bulk Import Submittals & Closeouts: eComm allows bulk import of submittals and closeouts, saving you valuable time. This feature ensures all necessary documents are quickly and accurately included in the project, keeping everything organized and accessible. This process has significantly expedited processing information in a timely manner ultimately helping maintain project schedules. Most Owners and Architects are receptive and... - Published: 2024-10-22 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/engineers/ WHO WE SERVE > ENGINEERS ENGINEERS TRUST ECOMMSpecifically designed tools to help engineers stay focused on the tasks at hand. COMMUNICATE EFFECTIVELY Engineers value eComm for its ease of use, efficient collaboration, and ability to simplify project communication—perfect for infrastructure projects like wastewater systems, storm sewers, tunnel digs, and municipal developments.   Streamlined Reporting: Replace outdated spreadsheets with comprehensive reporting tools. Generate RPR (Resident Project Representative) reports, inspection reports, submittal logs, and RFIs with ease. Share detailed findings instantly, ensuring accountability and clear communication among stakeholders. Paper-Free Project Management: Digitize and centralize all project documents—from design files to inspection records. Organized Communication: Manage all project communications, updates, and approvals in eComm, minimizing email overload and ensuring clarity in submittals, RFIs, and status updates. Tailored Tools for Engineers: Assign tasks, track approvals, and monitor progress across engineering workflows, including inspection schedules, change orders, and compliance reports, to keep your team on track. Utilization of eComm, in lieu of email, has been successful at reducing the digital load on our email system and allows for more efficient collaboration between all project entities. KEY FEATURES DESIGNED WITH ENGINEERS IN MINDFeatures engineers need for organized, accountable project management. Quickly organize and access critical submittals, RFIs, and engineering reports in one place. Conduct detailed inspections, attach field photos, and share results instantly to keep teams informed. Track project status, deadlines, and key action items effortlessly from an intuitive dashboard. Built for engineers managing water systems, wastewater facilities, storm sewers, de-watering projects, and civil infrastructure. Maintain... - Published: 2024-10-22 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/architects/ WHO WE SERVE > ARCHITECTS PROJECT MANAGEMENTFOR ARCHITECTSBuilt tough for contractors but precisely designed for Architects. Master construction administration with ease Eliminate email overload and spreadsheets: Enjoy a simpler way to manage your projects. Oversight & Control: Standardize processes and documentation for predictable project workflows. Accountability with Ball-in-Court: Track overdue tasks, clarify roles, and easily manage pending actions to keep the design team on schedule. Effortless Collaboration with Subconsultants: Streamline RFIs, submittals, and pay apps, ensuring updated versions are shared efficiently. Real-Time Reporting: Use dashboards to generate current reports for design reviews and progress meetings, accessible in the office or on-site. Centralized Communication: Act as a bridge between stakeholders with documented communications and automatic notifications to reduce misalignment. Accountability and transparency. From the design team perspective - eComm provides transparency into our contractual processes and reduces the time we have to communicate about project progress. KEY FEATURES DESIGNED WITH ARCHITECTS IN MINDStay on top of processes by managing document timelines and preventing delays before they occur. Eliminate manual entry by auto-logging review and due dates based on your procedures. Receive timely, role-specific updates with direct links for quick action. Streamline document reviews with sub-consultants and design teams through centralized access. Monitor item statuses—open, overdue, and time-sensitive—directly from your dashboard. Store and access all critical documents in one organized repository for improved efficiency. KEY BENEFITS Do more in less timeeComm offers architects greater control with an intuitive platform, eliminating the complexity of traditional tools.   Tailored Reporting Tools: Quickly generate customizable... - Published: 2024-10-16 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/closeouts/ PRODUCTS > CLOSEOUTS THE TOOL YOU NEED TOFINISH STRONGConfidently wrap up your projects, knowing everything is in place and easily accessible for the long term. *customized construction closeout examplePROJECT closeout included with eComm Organized construction closeouts that are easily accessible. All the data from the project is combined into one clickable, searchable, a PDF file that anyone can use. Know what you don't have. When you are ready to closeout your project: Submit your closeout request Get a link to download your closeout with original files posted in eComm and your project activity. Review for your approval It’s a fast and inexpensive way to store all of your documents in one place. Everyone appreciates the simplicity. I have chosen several things that are "most important" including project document closeout, central repository, item logs, and support team. These are all things that I feel eComm does very well. Specifically, the support team as they have been awesome to work with. Start with the End in Mind for a Smooth CloseoutOnce a project is started, eComm simplifies the closeout by providing one repository. • All the documents, approvals, and workflows are organized in one central location. • Shop drawing reviews, warranty validations, final approvals for extra stock, and completed training are all collected and managed seamlessly. • With eComm closeout approvals, even with multiple stakeholders, are streamlined with automated notifications. No more chasing down signatures or approvals. BE THE HERO Deliver a seamless handoff to your clientsWith eComm, you can confidently wrap... - Published: 2024-09-05 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/owners/ WHO WE SERVE > OWNERS CONSTRUCTION PROJECT MANAGEMENT FOR OWNERSGiving Project Owners Full Control, Reduced Risk and Clear VisibilityOne Platform most trusted by owners Simple. Cost-Effective. Stress Free. Financial Oversight and Control: Tools to track expenses, manage budgets, and forecast costs accurately, helping to prevent budget overruns and enhance profitability. Project Insights: Monitor pay applications, change orders, and financial summaries in real-time, enabling informed decisions before processing. Enhanced Team Accountability: Dashboards provide performance insights, ensuring team members are proactive in resolving issues and meeting deadlines. Litigation Support: Easily access project records to resolve disputes and substantiate claims, minimizing legal risks. Streamlined Communication: Centralized documentation and workflows replace bulky email chains, ensuring timely, relevant notifications while decluttering your inbox. The customization of eComm in order to tailor it to our processes and procedures is amazing. The system also helps us ensure that our project is well documented and approvals are in place. KEY FEATURES DESIGNED WITH OWNERS IN MINDAutomate and document all phases of your project from concept to closeout and warranty. Customized item logs tailored to your forms, documents, standards, and workflows, created by eComm Support Team. Preserve project decisions and information for easy transitions when staff retire or go on vacation. Open records requests can be time consuming. Respond instantly with a single click in eComm. Simplify project management by reducing the need to learn and access multiple systems across teams. Achieve faster project closeouts by tracking approvals of O&M’s, warranties, and certifications from start to finish. KEY BENEFITS... - Published: 2024-09-04 - Modified: 2025-10-22 - URL: https://ecommconstruction.com/demo-ecomm/ Let's Get StartedStreamline your construction management with eComm's adaptable web-based software designed with your team in mind. SEE eComm IN ACTION   FIND OUT HOW YOU CAN Improve project organization and efficiency Enhance team communication and collaboration Reduce time spent on administrative tasks Increase accountability and transparency Gain easy access to project information from anywhere Streamline approval processes Decrease environmental impact through paperless management Better subcontractor coordination Improve project timeline adherence Reduce stress and increased job satisfaction for project managers Call Us at 463-403-0080YOUR IDEAS. YOUR SOLUTIONS. CUSTOMER-CENTRIC INNOVATIONOur product is not just a tool; it’s the embodiment of our customers’ ideas and needs. eComm is built around the feedback and input of the very professionals who use it every day. As the industry continues to evolve, so too will eComm, always prioritizing the changing needs of our customers. - Published: 2024-09-04 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/financial-management/ PRODUCTS > FINANCIAL MANAGEMENT Get full visibility of yourproject financials. With eComm every change order request, payment, allowance, and invoice is tracked right in the palm of your hand. SPENDING TRANSPARENCY Financial Management with eComm With eComm, be perfectly aligned on expectations, responsibilities, and compensation. This is the framework for successfully managing construction projects. Change management is a crucial aspect of construction projects, ensuring that any modifications to the original scope, schedule, or budget are properly documented, evaluated, and approved. Change Orders – eComm makes it clear how changes impact the budget and the project schedule. We compile all the critical supporting documentation for electronic signature by all stakeholders. Request for Information (RFI) – RFI's clarify details about the project and potential changes. Budget Revisions – When changes affect the project’s cost, the budget is revised to account for any additional materials, labor, or time required. Approvals and Authorizations – Authorizations ensure that everything is formally agreed upon before moving forward. Documentation and Tracking – Keep records of the original contract, proposed changes, approvals, and revised cost or schedule details. Contract Amendments – Significant changes to the scope of work, cost, or timeline legally alter the original terms and ensure all parties agree to the new conditions. Effective change management ensures projects remain on track despite inevitable adjustments, reducing risk and protecting the interests of both the contractor, design team and owner. eComm tracking plans, change orders, and invoices as to who has them and how long. In these busy... - Published: 2024-08-28 - Modified: 2025-07-31 - URL: https://ecommconstruction.com/project-management/ PRODUCTS > PROJECT MANAGEMENT STREAMLINE YOUR PROJECTMANAGEMENT WITH eCommEfficiently manage your construction projects from start to finish with eComm’s robust suite of tools. SIMPLIFY YOUR CONSTRUCTION MANAGEMENT eComm provides powerful features that streamline your project management process, ensuring efficiency and accuracy. Workflows: Customize item workflows to keep tasks on track for every member of your team Closeouts: eComm+ clients save time with our automated closeout process and documentation Documents: Track status, activity, and updates for all project items for clear accountability and simplified collaboration Dashboards: Gain full visibility into your project's status with dashboards, reporting, and notifications Submittals: Tailor your submittal templates to suit your unique team, processes, and requirements Daily Reports: Make it easy for your team to manage, submit, and review daily reports across all projects Accountability and transparency. From the design team perspective - eComm provides transparency into our contractual processes and reduces the time we have to communicate about project progress. KEY BENEFITS Boost Efficiency & Reduce ErrorsDiscover the key benefits of using eComm for your construction project management needs. Streamline Your Processes: Simplify repetitive tasks and maintain consistent project progress. Save Time: Reduce the time and effort lost in manual processes, miscommunication, and hard-to-access information. Get what you need when you need it. Unified Source of Truth: Maintain comprehensive records of all project activities and updates with digital backup. Enhanced Visibility: Keep an eye on project status and activity at all times to know what needs to be done when. CUSTOMER TESTIMONIALS WHAT OUR CUSTOMERS... - Published: 2024-08-28 - Modified: 2025-10-17 - URL: https://ecommconstruction.com/about/ ABOUT ECOMMThe Affordable Construction Management Solution Designed With You in Mindcollaborative partnership A collaborative partnership between two visionary companiesLynn Imaging and Eastern Engineering shared a goal to create software that would meet communication needs within the construction industry. Together, they achieved a software solution that allows everyone to have a seat at the table and play a vital role in the construction project. Today, eComm is considered one of the easiest to use and most adaptable AEC/Construction services. At the heart of eComm is a deep commitment to our customers—owners, architects, engineers, general contractors, construction managers and subcontractors. WE UNDERSTAND CONSTRUCTION MANAGEMENTDESIGNED BY YOU - FOR YOUeComm is an industry-leading construction project management software designed for engineers, owners, construction managers, general contractors, and design professionals. An easy-to-use interface for exchanging and reviewing submittals, RFI’s, and other important items necessary to finish your project on time and within budget. Workflows are built specifically for your project. eComm is developed from the feedback of contractors, subcontractors, architects, and engineers, and people just like you. Your project team partners with a team of professionals on a first-name basis. Many of the support staff are construction document certified which means they understand how to manage construction documents. So, we will speak in terms that you’ll understand, and will not refer you to a video or manual for training. Transparent/Seamless Communication WHAT WE OFFEReComm stands out because it is web-based, permission-based, and fully adaptable to the unique workflows of our users. We manage the flow... - Published: 2023-10-10 - Modified: 2025-10-22 - URL: https://ecommconstruction.com/contact/ How can we help you? We're here to help. Ask questions, leave feedback, or share ideas that would help improve eComm... we're here for all of it. Talk to an expert Nothing is off limits. We're here to help. TALK TO THE SALES TEAM Want to schedule a demo or ask about pricing? Fill out the form and a sales representative will follow up with you as soon as possible. Monday-Friday: 8:00 AM - 5:00 PM EST - Published: 2023-10-09 - Modified: 2026-04-07 - URL: https://ecommconstruction.com/ SIMPLIFY CONSTRUCTION PROJECTS WITH ECOMM Track progress, manage teams, and deliver success in one easy-to-use platform. RFI's & SUBMITTALSCHANGE MANAGEMENTBUDGETS & REPORTINGTIME IS MONEY - SAVE BOTHWe know that managing a construction project is difficult. Getting people on the same page, knowing what’s happening where. It’s a lot. Many popular products claim to do everything but fail with the personalized “concierge” touch your project needs to succeed. That’s where eComm steps in. SERVING CONSTRUCTION PROFESSIONALS One Platform. Every Role. A construction software that finally supports everyone. OWNERSARCHITECTSENGINEERSCONSTRUCTION MANAGERSGENERAL CONTRACTORSSUBCONTRACTORSYOUR IDEAS. YOUR SOLUTIONS. YOU'RE AT THE HEART OF EVERYTHING WE DOAt eComm, our software isn’t just a tool—it’s designed to end your frustrations. Every feature is built around feedback from professionals who use it everyday. eComm is a solution to the challenges of managing documents, communicating and providing efficient and streamlined workflows. TRUSTED BY COMPANIES NATIONWIDEWHAT OUR CUSTOMERS ARE SAYINGWe appreciate the feedback from our customers about their eComm experience. “Our experience working with the eComm Team has been great. One of the deciding factors to go with eComm was the support we get. It has been over 15 years since we embarked on the eComm process and the eComm team has risen to every challenge to adapt the program to meet our needs. They are always available, always flexible, and always pleasant to deal with. Great Product-Great Support. ”“eComm has streamlined the construction administrative process and we know what documentation we are receiving at the end of the project, and... - Published: 2023-08-30 - Modified: 2025-01-09 - URL: https://ecommconstruction.com/privacy-policy/ PRIVACY POLICYYour privacy is important to us. Who we are Our website address is: https://ecommconstruction. com. Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic. com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. 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Login cookies last for two days,... ## Posts - Published: 2026-09-10 - Modified: 2026-09-10 - URL: https://ecommconstruction.com/how-to-write-construction-rfi-clear-response/ - Categories: Informational - Tags: Best Practices, Construction Communication, Project Documentation, RFIs, Workflows A Request for Information (RFI) should help the project team resolve a specific question before uncertainty affects the work. However, an RFI that is vague, incomplete, or sent to the wrong person can create additional questions instead of producing a usable answer. Understanding how to write a construction RFI means knowing what information the reviewer needs, how to present the question clearly, and how to document the response. The following construction RFI best practices can help owners, architects, engineers, construction managers, general contractors, subcontractors, and project administrators make the process more effective. What Belongs in a Construction RFI? Every RFI should give the reviewer enough context to understand the issue without searching through unrelated correspondence. A complete RFI generally includes: A clear, descriptive title One specific question The location of the affected work Relevant drawing and specification references A concise explanation of the conflict or missing information Supporting attachments The requested response date Any schedule-related context The appropriate recipient and routing information A request for information construction teams can act on should be specific, neutral, and easy to review. It should describe what needs clarification without assigning blame or assuming what the answer will be. Write a Descriptive RFI Title Avoid titles such as “Electrical Question,” “Drawing Conflict,” or “Please Clarify. ” These descriptions provide little value when someone is reviewing an RFI log or searching for the item later. A stronger title identifies the subject and location: Electrical Panel Clearance in Room 204 Conflict Between Door Schedule and Floor... - Published: 2026-08-13 - Modified: 2026-08-13 - URL: https://ecommconstruction.com/custom-workflows-in-ecomm/ - Categories: Informational - Tags: ball in court, Construction Approval Process, Construction Documentation, Custom Workflows, eComm, Project Communication, Project Workflow Setup, RFIs, Submittals, Workflow Routing Every construction project has a process. RFIs need to move to the right reviewer. Submittals need to follow the correct approval path. Pay applications, change orders, reports, meeting minutes, and closeout documents each have their own routing needs. eComm® workflows help project teams organize that movement. Instead of forcing every item to follow the same path, eComm workflows can be configured around project roles, routing rules, item types, and required approval steps. This helps teams match the software to the way the project actually works. Why workflow mapping matters Construction communication is not random. A contractor may need to submit information to the general contractor before it reaches the architect or engineer. A consultant may need to review a specific item before it returns to the design team. An owner may need final approval before an item can be closed. When those steps are handled through email, it becomes easy for responsibilities to get unclear. Who has the RFI? Did the submittal go to the right reviewer? Was the owner supposed to approve this? Did the consultant already respond? Is this item ready to close? Workflow mapping helps answer those questions. In eComm, workflows are predetermined customizable paths that move an item from creation to closure. Ball in Court shows where the item is in the process flow, and when an item reads “Needs Your Attention,” the user knows they need to open it and process it to move the item forward. That structure helps project teams: Keep routing consistent... - Published: 2026-08-05 - Modified: 2026-08-05 - URL: https://ecommconstruction.com/daily-reports-field-reports-ecomm-jobsite-activity/ - Categories: Informational - Tags: construction field reporting, Daily Reports, eComm Daily Reports, eComm Jobsite Reporting, Field Reports, jobsite activity records, Workforce Tracking A construction project moves quickly. Crews are on site, materials are delivered, weather changes, inspections happen, delays come up, and photos need to be captured before conditions change. Daily reports and field reports in eComm® help project teams document that activity in one organized place. Daily Reports support day-to-day jobsite reporting, including workforce, site conditions, weather, delays, safety items, materials, visitors, and activity notes. Field Reports give architects, engineers, inspectors, consultants, and other project team members a flexible way to document site visits, inspections, observations, photos, workforce activity, equipment usage, and project conditions. Together, they help construction teams create a better record of what happened on the jobsite. What belongs in a daily report Daily reports are used to document the work and conditions from a specific day on the project. In eComm, Daily Reports can be used to track jobsite activity such as workforce, contractors on site, material deliveries, visitors, delays, safety notes, and other project-specific fields. The report can also be customized based on what the project team needs to capture. Common daily report information may include: Date of report Project location Weather conditions Contractors or trades on site Workforce hours Work performed Material deliveries Visitors Delays Safety events or safety observations Photos Remarks or notes This creates a clear daily record instead of relying on memory, emails, texts, or handwritten notes. For contractors, construction managers, inspectors, and owners, this matters because daily reports often become one of the most useful records on a project. They help explain... - Published: 2026-07-30 - Modified: 2026-07-31 - URL: https://ecommconstruction.com/ecomm-main-dashboard-enhancements/ - Categories: Release Notes - Tags: eComm Dashboards, eComm Main Dashboard, eComm Release Notes, eComm Updates Release Date: July 30, 2026 Area - Main Dashboard To view the How-To guide, go here. Purpose The Main Dashboard has been enhanced to make it easier for users to search, filter, customize, export, and monitor project items across their projects. New Features Added Filters A new Filters option has been added to the dashboard. Users can now filter dashboard results using: Dashboard View Activity Since Only Awaiting My Attention Only Overdue Search Project Item Type Posted On date range Last Action date range Final Due Date range This gives users more control over the dashboard results and helps them quickly narrow down items that require review or action. Customize View The Customize View option has been updated to support dashboard personalization. Users can now: Reorder dashboard columns Manage saved views Copy views to projects Set a default view Share or delete custom views, based on available permissions Saved views allow users to keep commonly used dashboard layouts instead of rebuilding the same view each time. Column Reordering Users can now reorder dashboard columns by dragging column headers into their preferred positions. This allows each user to organize the dashboard based on the information most important to their workflow. Export A dashboard export option has been added. The export generates a formatted Excel file based on the current dashboard view and selected filters. This is useful for reporting, offline review, and sharing dashboard information outside eComm. Email Subscription Users can now subscribe to dashboard views by email. Subscription options include:... - Published: 2026-07-30 - Modified: 2026-08-04 - URL: https://ecommconstruction.com/item-log-enhancements/ - Categories: Release Notes - Tags: eComm Item Log, eComm Release Notes Release Date: 07/30/26 Release Area: Project Item Logs See it in action here: Enhanced Item Log Guide Purpose The Item Log has been updated to improve filtering, column customization, saved views, exporting, and bulk item and attachment actions. Updated Features Filter Pane Moved to the Right The Item Log filter pane has been moved to the right side of the screen for a cleaner and more consistent user experience. Users can continue filtering item log results by available fields, including: View Activity Since Only Awaiting My Attention Only Overdue Search Posted By Ball in Court Status ID Description Comments Attachment Name Item-specific fields based on the log type Customize Columns Users can now choose which columns display in the Item Log through Customize View. Users can: Select columns to display Remove columns from the view Reorder columns Save customized views Available columns may vary by item log type. Manage Views Users can manage saved custom views for Item Logs. This includes: Viewing saved custom views Deleting custom views Sharing views, based on permissions Copying views where applicable Export View The Options menu now includes Export View. Users can export the current item log view based on the selected filters and visible columns. Download Multiple Attachments The Options menu includes Download Multiple Attachments. Users can select attachments from the Attachments column and download them together as a ZIP file. Notes: Users can select individual attachments. Users can use Shift to select groups of attachments. Files over 1 GB cannot be included.... - Published: 2026-07-14 - Modified: 2026-07-14 - URL: https://ecommconstruction.com/managing-project-members-and-access-in-ecomm/ - Categories: Informational - Tags: adding users to eComm, eComm Information, managing eComm contacts, project setup Construction projects involve many different people: owners, architects, engineers, construction managers, general contractors, consultants, inspectors, subcontractors, and other project stakeholders. Each person needs the right level of access. Some users only need to view documents. Others need to post items, process workflow steps, review submittals, respond to RFIs, or manage contacts for the project team. eComm® helps teams organize that access through Project Members, security levels, the Invite feature, Manage Contacts, and required signatures. Together, these tools help construction teams control who can view, post, and process items while keeping project communication organized and accountable. Why project member setup matters Project member setup is one of the first steps in keeping a construction project organized. In eComm, the Project Members area gives teams visibility into who has access to the project, their company, contact information, and security level. This helps ensure the right people can access the right project information. That matters because construction communication moves through many different roles. An architect may need to review a submittal. An engineer may need to respond to a technical question. A contractor may need to upload documentation. An owner may need visibility into project activity. A consultant may need access to a specific item or workflow. When project members are set up correctly, the right people can access the right information at the right time. Project teams also change over time. A new project manager may join. A backup reviewer may need access. A contractor may add another team member. A consultant... - Published: 2026-07-08 - Modified: 2026-07-08 - URL: https://ecommconstruction.com/open-items-vs-closed-items-in-ecomm/ - Categories: Informational - Tags: ball in court, Closed Items, Construction Documentation, Construction Software, Construction Workflow, eComm, eComm Closed Items, eComm Information, eComm Open Items, Item Tracking, Open Items, Project Management, Project Visibility Construction projects move through hundreds of decisions, reviews, approvals, reports, and document exchanges. To keep that work organized, eComm® uses item statuses to help project teams understand what still needs action and what has already been completed. Two of the most important statuses are open items and closed items. An open item is still moving through the workflow. A closed item has completed its required workflow steps and becomes part of the project record. Understanding the difference helps owners, architects, engineers, construction managers, general contractors, consultants, and inspectors stay organized, accountable, and better prepared for closeout. What makes an item open In eComm, an item is open when it is still active in the workflow. That means the item has not reached its final step. Someone may need to review it, respond to it, add information, upload a file, apply a status, or move it to the next person in the process. Open items often include: RFIs waiting for review or response Submittals moving through approval Change items still in progress Reports that need action Pay applications under review Documents requiring comments, attachments, or routing Open items are important because they show where work is still moving. They help project teams answer questions such as: Who has the item now? What needs attention? Has the item been reviewed? Is it waiting on a contractor, architect, engineer, owner, or construction manager? What still needs to happen before the item can be closed? This is where eComm’s Ball in Court visibility becomes... - Published: 2026-06-25 - Modified: 2026-07-08 - URL: https://ecommconstruction.com/item-logs-help-contruction-teams-track-documentation/ - Categories: Informational - Tags: ball in court, Closeout, Construction Documentation, Construction Software, Document Tracking, eComm, Item Logs, Project Logs, Project Management, Workflow History Construction projects create a constant flow of documents, decisions, approvals, reports, and communication. Without a clear system, important information can get buried in emails, folders, spreadsheets, or separate platforms. eComm® item logs help project teams organize documentation in one place. Item logs are where project information is posted, processed, tracked, searched, filtered, exported, and referenced throughout the life of the project. They help owners, architects, engineers, construction managers, general contractors, consultants, and inspectors manage documentation with better visibility and accountability. What item logs are used for Item logs are the foundation for construction documentation tracking in eComm. They give project teams a structured place to manage project records instead of relying on scattered communication. In eComm, item logs contain document logs and are where new items can be posted and processed. Workflows can also be tied to item logs so project information moves from creation to closure through the correct path. This makes item logs useful for more than simple storage. They help teams understand: What has been posted Who needs to take action Where an item sits in the workflow Whether an item is open or closed What attachments, comments, and history are connected to the item How documentation should be found later For construction teams, that structure matters. An RFI, submittal, pay application, report, or change item may need to move through several people before it is complete. eComm item logs help keep that process organized by connecting the document, workflow, status, and project record. Instead of asking,... - Published: 2026-06-18 - Modified: 2026-07-01 - URL: https://ecommconstruction.com/field-reports-ecomm-v2-3-2-1057/ - Categories: Release Notes - Tags: Architectural Field Report, eComm, Field Reports, Inspection Report, Release Notes Release Date: 06/24/2026 Overview Field Reports is a new project-level module designed for architects, engineers, inspectors, and consultants to document site visits, inspections, observations, workforce activity, equipment usage, and project conditions in a structured format. Field Reports provides a more flexible reporting experience than Daily Reports while maintaining eComm’s familiar workflow, weather integration, photo management, PDF exports, and distribution capabilities. To view how Field Reports works go here. New Module: Field Reports A new Field Reports option has been added to the Project Menu. Users can now create and manage project-specific field reports independently from Daily Reports. Key Benefits Field Reports allows project teams to: Create architect and engineer site visit reports Document inspections and observations Track workforce and equipment on-site Attach photos with comments Generate professional PDF reports Distribute reports using existing eComm distribution workflows Field Report Types Field Reports support customizable report types. Built-In Report Types Architectural Field Report Engineering Field Report Inspection Report Daily Inspection Report Custom Report Types Project teams can create additional report types to fit their workflows. Examples include: Safety Inspection Report Owner Walkthrough Report Commissioning Report QA Inspection Report Site Visit Report Field Report Type Management Users can: Create custom report types Edit custom report types Delete custom report types View how many reports are linked to each type Built-in report types cannot be modified or deleted. Report Information Each Field Report includes: Report Type Report Date Author Project Information Weather Conditions Site Visit Details Weather information is automatically captured and displayed similarly... - Published: 2026-06-02 - Modified: 2026-07-01 - URL: https://ecommconstruction.com/custom-dashboards-ecomm-v2-3-2-1057/ - Categories: Release Notes - Tags: Custom Dashboard, Custom Project Dashboard Views, Release Notes Release Date: 06/23/2026 New Feature: Personalized Project Dashboard Views eComm 2. 3. 2. 1052 introduces Custom Project Dashboard Views, giving users more flexibility to tailor the Project Dashboard to their workflow. This release provides the foundation for more flexible and personalized project dashboards while preserving the familiar eComm workflow experience. For a step by step guide on how to use custom dashboards, please visit the guide here. What’s New in eComm 2. 3. 2. 1052 Save Custom Dashboard Views Users can now create and save personalized dashboard layouts. This allows frequently used dashboard configurations to be reused without manually reapplying filters and column selections each time. Examples include: My RFI Tracking View Overdue Submittals Owner Review Dashboard Project Engineer View Customize Visible Columns Users can choose which columns appear on the Project Dashboard. Examples include: Ball in Court Item Description Spec Section Posted On Last Action Final Due Date Final Due In Item-specific custom fields This allows teams to focus only on the information most relevant to their role. Reorder Columns Columns can now be rearranged to match user preferences and workflows. Examples include: Move Final Due Date next to Item Place Ball in Court beside Description Prioritize custom fields used by your organization Save Multiple Views Users can create multiple dashboard views for different purposes and quickly switch between them. Examples include: Project Manager View Superintendent View Design Team View Executive View Share Views with Team Members Saved views can be shared with other project members. This helps teams... - Published: 2026-05-20 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/send-back-a-step-button-ecomm-v2-3-2-1052/ - Categories: Release Notes - Tags: 2.3.2.1052, Carbon Copy, eComm Release Notes, email archive access, Send Back a Step Release Date: May 20, 2026 The eComm 2. 3. 2. 1052 release includes updates for carbon copy email tracking, Send Back a Step behavior, item log headers, logged email access, and UK Campus Type project settings. What’s New in eComm 2. 3. 2. 1052 Carbon Copy Email Carbon Copy email addresses used in edit mode with Send Notifications are now recorded in the workflow. Send Back a Step Button The Send Back a Step button has been removed from an original submittal item when that original item has a resubmitted submittal item in its chain. Item Log Headers Item Log headers with long property names are now limited to three lines. The full header title will display when mousing over the header. Email Archive Logged emails have been moved to the main menu when logged emails exist. The menu name has also been updated from Emails to Email Archive. UK Campus Type on Project Page For UK custom development, Campus Type has been added to the Project Page. Available Campus Type options are: Healthcare Campus This functions similarly to Project Type. - Published: 2026-05-20 - Modified: 2026-05-20 - URL: https://ecommconstruction.com/what-ball-in-court-means-in-ecomm/ - Categories: Informational - Tags: ball in court, eComm In construction, delays often happen when no one is sure who owns the next step. An RFI may be waiting on a response, a submittal may need review, or a change-related item may be sitting between the contractor, design team, construction manager, or owner. eComm® uses Ball in Court to make that responsibility visible. For teams looking for Ball in Court construction software, eComm’s Ball in Court process helps show where an item currently sits, who needs to act next, and how the item moves through the project workflow. The purpose of Ball in Court In eComm, Ball in Court identifies where an item is in the workflow process. If an item reads “Needs Your Attention,”the user should open the item and process it so it can move to the next step in the workflow. eComm’s item logs are designed to show document activity, workflow status, and the current Ball in Court position for project items such as RFIs, submittals, pay applications, reports, and other construction documentation. This creates a clear structure for construction workflow accountability. Instead of relying only on email chains or spreadsheets, project teams can use eComm to see where responsibility currently sits and what needs to happen next. For example, a submittal may begin with a subcontractor or supplier, move to the general contractor for review, and then move to the design team when it is ready for their review. eComm workflows can be mapped so each item follows the required path before it reaches the... - Published: 2026-05-12 - Modified: 2026-05-12 - URL: https://ecommconstruction.com/how-ecomm-centralizes-construction-project-information/ - Categories: Informational - Tags: Construction Document Management, Construction Information Management, eComm Construction projects generate a constant flow of information: plans, specifications, addenda, RFIs, submittals, pay applications, photos, meeting minutes, change documentation, reports, and more. When that information is spread across inboxes, file folders, spreadsheets, and separate systems, teams lose time searching instead of building. eComm® helps solve that problem by bringing construction information management into one organized project workspace. As AEC project software built around project files, workflows, logs, and communications, eComm gives owners, contractors, construction managers, architects, engineers, and subcontractors a shared place to manage the information that keeps work moving. Why centralized project information matters In construction, missing information can create delays, confusion, and unnecessary follow-up. A team member may need the latest plan sheet. A contractor may need to know where an RFI stands. An engineer may need to review a submittal. An owner may need visibility into open items. If each of those answers lives in a different email thread or spreadsheet, the project team spends valuable time tracking down information. A centralized approach to project information management gives teams one place to look first. Instead of asking, “Who has the latest file? ” or “Where was that response sent? ” users can go into eComm and review the project dashboard, plans & specs, item logs, workflow history, and notifications. This matters because construction communication is not just about storing documents. It is also about knowing what has been posted, who needs to act, where an item is in the workflow, and what information has already been... - Published: 2026-04-30 - Modified: 2026-04-30 - URL: https://ecommconstruction.com/workflow-first-construction-management-why-ecomm-beats-email-heavy-project-tracking/ - Categories: Informational - Tags: ball in court, Newforma alternative, workflow first A construction project does not need more emails. It needs better movement. Every project has information that must move from one person to another: RFIs, submittals, pay applications, change orders, daily reports, meeting minutes, schedules, photos, punch items, closeout documents, and owner approvals. When that movement happens through email, the process becomes fragile. Someone gets copied late. Someone misses a message. Someone updates a spreadsheet, but nobody else sees it. A document gets saved in the wrong folder. A decision is made, but the record is buried in a thread. That is why eComm was built differently. eComm is not just a place to store information. It is a construction communication system designed to move work forward. The Old Model: File It, Search It, Hope You Find It Many project information systems were designed around a simple idea: keep the project email record searchable. That made sense when email was the primary way teams communicated. If decisions, approvals, and attachments lived in inboxes, then filing and searching those emails became important. But finding an old email is not the same as managing a live construction workflow. Search helps after confusion already exists. eComm helps prevent the confusion. Instead of asking teams to rely on the inbox as the project record, eComm gives the project a central place where construction items can be posted, routed, reviewed, tracked, and closed. That is the difference between email-heavy project tracking and workflow-first construction management. The eComm Model: Post, Route, Review, Close In eComm, project... - Published: 2025-09-24 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/pdf-markup-stamp-ecomm-v2-3-2-1046/ - Categories: Release Notes - Tags: eComm, Invite Button, Item Log Export, PDF Markup/Stamp, Release Notes, Substantial Completion Date Release Date: September 24, 2025 The eComm 2. 3. 2. 1046 release includes several fixes and enhancements designed to improve usability, workflow clarity, reporting, and project date tracking. What’s New in eComm 2. 3. 2. 1046 Overlapped Lists of Item Logs and Contacts An issue causing lists of item logs and contacts to overlap has been fixed. PDF Markup/Stamp The PDF Markup/Stamp feature has been updated to more clearly communicate when the markup tool is available while processing an item. Substantial Completion Date The “Substantial Completion Date” now acts as a Master Substantial Completion Date. This date can be updated in two places: Project Details A PCO to CO item When a PCO to CO item is updated and closed, the Substantial Completion Date will update automatically. If not all PCO to CO items include a date, the system will retain the most recent Substantial Completion Date update. Users can still manually override the date in Project Details. However, the next closed PCO to CO item that updates the Substantial Completion Date will override the manual update. The Substantial Completion Date will also update automatically on the My Projects page. Specific users can be assigned the ability to update the project Substantial Completion Date under Details using the Site Variable: SubstantialCompletionDateEditContactIDs +Invite Button The +Invite button has been updated with the following improvements: Users can now update the “Trade” field for an added user. “Send Invitation to ” text has been added to clarify when a brand-new user is being... - Published: 2025-08-29 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/add-contacts-ecomm-v2-3-2-1044/ - Categories: Release Notes - Tags: Dropdown Options, eComm Release Notes, Item Log Filtering, Save Button Release Date: August 29, 2025 The eComm 2. 3. 2. 1044 release includes updates for My Projects sorting, project template workflow steps, contact management, HEIC file viewing, item log filtering, mobile plan/specification uploads, project settings navigation, copying items across projects, searchable dropdowns, and required processor selection. What’s New in eComm 2. 3. 2. 1044 My Projects Page When sorting projects on the My Projects page, the last sort will now save during the session when returning to the page. Deleting Steps in Project Templates and Cascading to Open Items Workflow step updates in a parent project template can now cascade to open child items. To add a step to child items: Add a step as usual. Click the step. Add required signatures and any other required information. Scroll to the bottom of the right section. Click the new Copy link. To delete a step from child items: Delete the step as usual. Select the new checkbox related to child items. Note: If the workflow of a child item is updated through Manage Workflow, the steps will not cascade properly. Add Contacts Contact management has been updated based on whether Manage Contacts is enabled for the user. When Manage Contacts is enabled, the user can add existing and new contacts to the project. To add contacts: Click Add Contacts to Project. Type the email address or company name. Select the contact. Add first name and last name. Select the role. Role options are based on the roles typically assigned to the... - Published: 2025-07-21 - Modified: 2025-07-21 - URL: https://ecommconstruction.com/ecomm-vs-microsoft-project-ecomm-is-the-clear-winner-for-construction-teams/ - Categories: Informational - Tags: Construction Team, eComm, Microsoft Project When it comes to managing construction projects, many teams default to general-purpose tools like Microsoft Project. While it’s a powerful scheduling tool, it wasn’t built for the fast-moving, document-heavy, and approval-driven world of construction. That’s where eComm Construction Management Software stands apart. Built specifically for contractors, subcontractors, engineers, and architects, eComm offers tools that Microsoft Project simply can’t match—especially when it comes to managing RFIs, submittals, drawings, and communication in real time. Here’s why eComm is the better choice for construction professionals: 1. Built for Construction, Not Just Scheduling Microsoft Project is great for Gantt charts and timelines—but construction projects are much more than just deadlines. You’re juggling RFIs, submittals, plan revisions, field reports, and constant communication with multiple stakeholders. eComm is purpose-built for this. It includes modules specifically designed to manage: - RFIs and Submittals - Drawing Management - Meeting Minutes - Daily Field Reports - Punch Lists - Photo Documentation No plug-ins or spreadsheets required—just tools that work the way construction teams actually work. 2. Automation That Reduces Risk In Microsoft Project, you’d need to track RFIs and submittals manually, with separate email threads, spreadsheets, and file folders. eComm automates the entire process: - Auto-routing to reviewers - Email notifications and due date reminders - Audit trail of every action and comment - Real-time dashboard to see what’s outstanding This not only saves time—it reduces delays and costly rework caused by missed steps or miscommunication. 3. Centralized Document Management Microsoft Project doesn’t offer a true document management system.... - Published: 2025-06-18 - Modified: 2025-06-18 - URL: https://ecommconstruction.com/collaborate-faster-inviting-team-members-to-your-ecomm-project-is-easier-than-ever/ - Categories: Informational - Tags: Add Contacts, How To Learn How to Add New Contacts to Your eComm Project Managing a project is hard enough—inviting your team to collaborate shouldn’t be. If you’ve ever wondered how to add team members to a project without jumping through hoops, eComm makes it almost effortless. Whether you're starting something new or bringing someone in midstream, the entire invite process is optimized for speed and simplicity. Forget clunky interfaces or confusing settings—project collaboration tools like eComm are built for modern teams. With just a few clicks, you can invite users to a project, assign the right roles, and ensure they’re looped into exactly what they need to see and do. Even better, it’s designed with easy team onboarding in mind. You don’t need to be an admin wizard—just enter an email, pick a role, and go. This intuitive experience means anyone can help grow the team without slowing down momentum. And if you need to manage project access later? You’ve got full control. Adjust roles, monitor invites, and remove or update members whenever needed—all in one place. In today’s fast-paced work environments, having a tool that removes friction from collaboration is essential. eComm makes sure that getting the right people involved is never a blocker—just a smooth, fast part of your workflow. If you have any questions about adding contacts to your project you can find more help here. - Published: 2025-03-06 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/closed-items-ecomm-v2-3-2-1038/ - Categories: Release Notes - Tags: eComm Release Notes, filtering, markup tool performance, password reset, prepopulated submittals Release Date: March 6, 2025 The eComm 2. 3. 2. 1038 release includes updates for prepopulated submittals, closed item filtering, password reset access, copied required processor permissions, and markup tool performance. What’s New in eComm 2. 3. 2. 1038 Prepopulated Submittals For prepopulated submittals, the contact name that the submittal is prepopulated for can now be changed easily using a dropdown. The newly selected contact will become a required processor, along with the contacts in that person’s company. Closed Items Closed Items is now available as a filter option for Dashboard View on the Dashboard. Reset Password The Reset Password button is now located at the top of the Edit Contact page. This makes it easier to send a reset password email. Copy Required Processor Signatures When copying Required Processors for a specific person and project, additional settings are now included. In addition to copying required processors on items, eComm now also copies: Email notices for that specific person, including posted and closed emails Post New permission Edit permissions Delete permissions Prepop permissions Markup Tool The markup tool includes significant improvements and efficiencies related to file handling and layers. - Published: 2024-10-21 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/new-brand-ui-and-ux-ecomm-v2-3-2-1035/ - Categories: Release Notes - Tags: adding subcontractors, eComm Branding, eComm Contacts, eComm Release Notes Release Date: October 21, 2024 The eComm 2. 3. 2. 1035 release includes updates for adding contacts, adding subcontractors, the Team Member role, item editing status behavior, and the new eComm brand, UI, and UX experience. What’s New in eComm 2. 3. 2. 1035 Adding Contacts When adding contacts, eComm now requires a role selection instead of defaulting the contact to the Subcontractor role. Adding Subcontractors Users in the Construction Manager role can now add users in the Subcontractor role when the subcontractor’s company is already on the project. Team Member Role Added The Team Member role was added to UkeComm on September 19, 2024. Editing Items – Status When editing an item, the item status is no longer saved in workflow history as part of that record. New Brand, UI, and UX The eComm site has been updated with a new brand design and an improved user experience. Updates include: Enhanced dashboard experience Cleaner, more intuitive user interface Collapsible project menus Advanced sidebar navigation with easy access to key sections Clear task ownership and progress visibility Updated brand design with a fresh new look User Communication Note A user email was scheduled to go out on October 22, 2024, to users who had logged in within the last 60 months. The communication announced the eComm upgrade with the message: eComm Just Got an Upgrade! The announced launch date was: Friday, October 25, 2024 - Published: 2024-06-19 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/subcontractor-bulk-invite-ecomm-v2-3-2-1033/ - Categories: Release Notes - Tags: bulk project invitation, eComm Release Notes, financial summaries, profile, purchase orders Release Date: June 19, 2024 The uploaded filename references 03/04/2024, but the release note content lists eComm 2. 3. 2. 1033 with a release date of 06/19/2024. The eComm 2. 3. 2. 1033 release includes updates for replaceable content, original file access, subcontractor bulk invites, financial summaries, company/contact profiles, purchase orders, project closeout exports, and Daily Reports. What’s New in eComm 2. 3. 2. 1033 Add Related Items Description to Forms The field has been added as replaceable content for XLS attachments. Descriptions from related items can now be inserted into the form. If more than one related item exists, the descriptions will be listed together and separated by columns. Provide Access to Original File in eComm Original files used with replaceable content are now accessible in eComm. The file can be: Accessed Viewed Deleted Subcontractor Bulk Invite Admins and project managers can now invite multiple subcontractors to a company and project using only the company name and email address. Subcontractors can also invite contacts from their own company to a project they are already on. Additional invite updates include: Users who have sent subcontractor invites can preview sent invites. The preview includes the recipient and sent date. A multi-select/combo box input has been added for adding emails to a list. The input allows users to search existing contacts, pick from a list, and add new emails. Invite emails are sent to new contacts and prompt them to add their own contact information. Updating Item Financial Summary Relationships In Financial... - Published: 2024-06-03 - Modified: 2024-12-16 - URL: https://ecommconstruction.com/ecomm-basic-training-10-tips-to-get-you-started/ - Categories: Informational - Tags: eComm Help, Top 10 FAQ Follow this guide to learn the basics of eComm. Get started with your eComm journey and learn about our eComm support system. So you have been placed on an eComm project. Now what? Follow along this guide to learn the basics. Get started with your eComm journey and learn about our eComm support system. How Do I Process an Item? Once you have completed your tasks on an item in your Ball-in-Court you are ready to process the item to the next step. To process the item click the “Process” button at the top of the page and it will take you to the bottom of the page. Once there, click the “Save and Submit” or “Save and Close” button to move the item to the next step.   How Do I Share an Item? When you share a specific item with another project member eComm can notify them by sending a message when you use the “Share” function. To share it simply click on the specific item. Then, at the top of the page select the “Share” button. From there, select which contacts to share with and enter your message. To finalize, hit the “Share” button at the bottom of the page. Sharing an item gives the project member view access but not processing rights.   How Do I View the Plans and Specifications for a Project? To find the plans and specifications for a project go to the Project Dashboard for the individual project. On the dashboard, click the Document Library button at the top of the page. From there you can view any plans, specifications, or addenda that have... - Published: 2024-03-04 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/email-notification-update-ecomm-v2-3-2-1029/ - Categories: Release Notes - Tags: .NET Core, Daily Reports View Permissions, Document Management, eComm Release Notes, Email Notices Release Date: March 4, 2024 The eComm 2. 3. 2. 1029 release includes system updates and workflow enhancements related to daily reports, document markup, notifications, project closeout, user profile fields, editing, and workflow processing. What’s New in eComm 2. 3. 2. 1029 . NET Core Update System updates have been fully implemented to allow for future flexibility in design. Daily Reports – Email Notices Email notices can now be sent to roles or specific contacts. To update Daily Report email notices, navigate to the Edit Project page and select Daily Report Notifications. Daily Reports – View Permissions Daily Report view permissions can now be set separately from posting permissions. To update view permissions, navigate to the Edit Project page and set permissions by role. Document Management Using Markup Tool When this feature is enabled, any PDF saved through eComm’s markup tool will create a new PDF attachment. The new PDF is renamed using the following format: by To enable this feature, navigate to the Edit Project page and check: Add Contact Name to the Item Attachment After PDF Editor Save Email Notification Update Users can now turn off all project notifications from My Profile. Edit Current Step Superusers can now manage the current step’s required processors. Previously, superusers could only manage steps after the current step. Managing the Project Closeout and Deletion Process The project closeout and deletion process has been updated: The Delete project option has been removed. The Trash setting for a project is set to a one-week... - Published: 2023-09-05 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/daily-reports-ecomm-v2-3-2-1022/ - Categories: Release Notes - Tags: .NET Core, Daily Reports, eComm Release Notes, email design, project filtering, project notifications Release Date: September 5, 2023 The eComm 2. 3. 2. 1022 release includes updates for . NET Core, project filtering, Daily Reports, email design, project notifications, photo thumbnails, copying items, specification section formatting, and forms with replaceable content. What’s New in eComm 2. 3. 2. 1022 . NET Core Update System updates have been made to allow for future flexibility in design. As a result, the contact management experience has been updated so that managing contacts is now handled on one contacts page. Projects is no longer available in the Control Panel. Toggle of Capital and Non-Capital Projects A toggle for Capital and Non-Capital projects is now available on the My Projects page. Daily Reports Daily Reports have been updated with a new design. Daily Reports can be turned on for projects from the Edit Projects page. Project roles can be selected to determine who has access to Daily Reports. Weather is recorded three times per day based on the zip code entered in Project Location. An additional export feature has been added to create a bookmarked PDF of reports with thumbnails. New Email Redesign The email redesign has been updated. New Project Notifications Redesign Project Notifications have been redesigned. Project notifications are located under My Profile. New options make it easier to manage project email notices. Photo Thumbnails Photo thumbnails are now available on Item Logs and in Daily Reports. When clicking thumbnails, the photos open into a gallery that can be scrolled and easily viewed. Copying Item Update... - Published: 2023-02-23 - Modified: 2023-02-23 - URL: https://ecommconstruction.com/ecommunication-a-revolutionary-project-management-information-system/ - Categories: Informational - Tags: eCommunication, PMIS, Project Communication, Project Management Information System, Project Transparency A project management information system (PMIS) is a software tool that assists project managers and team members in planning, executing, and controlling project activities. The PMIS provides a centralized platform for project information and data, allowing team members to collaborate, track progress, and communicate with one another in real-time. eCommunication is a web-based project information management system that offers a range of features and benefits to construction companies of all sizes. How can eComm help? eCommunication provides all the essential features that a PMIS should have, including project scheduling and resource allocation, task tracking and progress monitoring, document and file management, communication and collaboration, risk management, reporting, and analytics. With ecommunication, project managers can streamline workflows, track progress in real-time, and manage risks associated with the project. eCommunication Project Communication: One of the most significant advantages of eCommunication is improved communication. The system provides a central platform for all parties involved in a project to communicate and collaborate. This ensures that everyone is on the same page. Everyone has access to the information they need to get the job done. By facilitating communication and collaboration, ecommunication helps to reduce the risk of errors, rework, and delays. This will result in cost savings for the construction company. Project Transparency and Accountability Another advantage of eCommunication is enhanced transparency throughout the entire project lifecycle. The system allows all parties involved in the project to view and track the project's progress in real-time, ensuring that everyone is aware of any changes or updates.... - Published: 2023-02-09 - Modified: 2023-02-09 - URL: https://ecommconstruction.com/new-technology-in-the-construction-industry/ - Categories: Informational - Tags: Construction Information, Construction Technology, New Construction Technology The construction industry is one of the oldest and most traditional industries in the world. It is currently undergoing a technological revolution. With the rise of technology, contractors are now able to manage construction projects more efficiently. It even can increase productivity, and improve the overall quality of construction projects. One of the greatest technological advancements in the construction industry is construction management software. eComm is leading the way in this venture. Industry-leading project management at your fingertips. In the field or in the office. Change management to closeout submittals, eComm is the best solution. Software for Construction eComm construction management software is designed specifically for the construction industry and is changing the way construction projects are managed. The software provides contractors with a centralized platform to manage all aspects of a construction project. From RFIs to procurement and cost management eComm can help your project. What sets eComm apart from other construction management software is its ease of use. The software has a user-friendly interface and does not require extensive training. It is accessible to contractors of all skill levels on day one. One of the biggest challenges faced by contractors in the construction industry is the fear of using technology. Many contractors are intimidated by new technologies and are hesitant to adopt them into their work processes. However, the rise of technology in the construction industry is inevitable. Contractors who do not embrace it will be left behind. Stress free construction technology The use of eComm construction management... - Published: 2023-02-06 - Modified: 2023-02-06 - URL: https://ecommconstruction.com/construction-management-software-benefits-for-your-business/ - Categories: Informational - Tags: Construction Management Software, Construction Productivity, Construction Project Planning, Jobsite Safety, Workflow In today's fast-paced construction industry, staying on top of deadlines, budgets, and resources can be a challenge. That's why more and more construction companies are turning to construction management software to help streamline their operations. In this blog post, we'll explore the benefits of using construction management software for your business. Plan Ahead - Improved Construction Project Planning and Scheduling Construction management software provides a centralized platform for managing project plans, schedules, and deadlines. With this software, you can easily create detailed project schedules, assign tasks, and monitor progress in real-time. This helps ensure that your projects stay on track and that you meet your deadlines. Budget Management for Construction Projects Better Budget Management with Construction management software allows you to manage project budgets in real-time, giving you greater visibility into costs and allowing you to make informed decisions. With this software, you can easily track expenses, compare actual costs to budgeted costs, and adjust your budget as needed. The solution with eComm is Prime Contracts. To learn more about Prime Contracts and how it can help your project go here. Better Communication for Construction Construction management software makes it easy to collaborate and communicate with your team and stakeholders. You can share files, exchange messages, and receive updates in real time, regardless of where you are located. This helps ensure that everyone is on the same page, reducing misunderstandings and improving the overall efficiency of your projects. Increased Construction Productivity Software like eComm streamlines many of the manual and... - Published: 2023-01-25 - Modified: 2023-01-25 - URL: https://ecommconstruction.com/construction-project-closeout-the-ecomm-solution/ - Categories: Informational - Tags: Closeout, Construction Project Final, Finish Construction After all the work has been completed and the cleanup has finished, there is still one final construction project task that no one wants to do. The Construction Project Closeout has been a nightmare for project managers since the industry started. Who wants to go through every single piece of paper and assemble a bunch of binders? NO ONE! eComm has made it a hands-off experience. Construction Project Completion went from taking months to complete to now only taking a short amount of time. With eComm your construction project completion just became EASY. How can a Construction Project Closeout be easy? eComm takes all the data from your project and combines it into a clickable searchable PDF document that anyone can use. You get your closeout in 3 easy steps! Submit your closeout request to robby. michael@easternengineering. com Get a download link for your closeout Download your closeout and distribute it to your project owner It really is that simple. How long does a closeout take? We guarantee that you will get your first review within two weeks of submitting a request. However, we typically will get them done in just a few days. What will my construction project closeout look like? Your closeout will be branded with your company information along with the project information. We make it very clear what construction project closeout the user will be looking at. It is also in a PDF format that can be searched via the search index tool. Everything is in... - Published: 2023-01-24 - Modified: 2023-01-24 - URL: https://ecommconstruction.com/construction-change-management/ - Categories: Informational - Tags: Allowance Auth, CCD, Change Order, Construction Change Management Change Management - Wrangling Allowance Authorizations, Change Orders, Proposed Change Orders, and Construction Change Directives It's everyone's favorite part of the construction process. Change Management. In the past, it has always been a nightmare for anyone on the job. In today's connected world, it does not have to be. Tools available like eComm can make the process much less painful. Like Procore, eSub, Autodesk, and others eComm has its solution too. eComm handles Construction Change Management in a very sophisticated way. It relates items like Proposed Change Orders and Allowance Authorizations to keep all the information together for the change. We call our solution Prime Contracts. Don't Be this miserable guy using Procore... Be this guy using eComm and Prime Contracts on his phone! Prime Contracts, What is it? Prime Contracts is part of the eComm universe. It is our solution for tracking all the Construction Change Management for a project. We have made it so it is easy to understand and any user can jump in and start working in Prime Contracts on day one. It works a little something like this. Start with a simple problem that requires a paper trail of approvals. We need to upgrade the door handles in our renovation from a matte black to a brass handle because the owner does not like the color. A Proposed Change Order is then created in eComm. This PCO at its creation can also create a Request for Proposal (RFP) and send it to the Subcontractor or... - Published: 2023-01-23 - Modified: 2023-01-23 - URL: https://ecommconstruction.com/construction-site-daily-reports/ - Categories: Informational - Tags: Construction Reporting, Construction Site Report, Daily Reports, Site Manager Reporting Construction Site Daily Reports so easy you won't have to worry about it being completed eComm has done it again. We made a task that has been put off by even the best site managers enjoyable. Construction Site Daily Reports have been a thorn in the side of all Project Site Managers. This has been the case since the beginning of time. No one likes to do them and they can oftentimes take a large portion of the day. Large job sites can be particularly dragging. eComm has completely changed the way our users think about Daily Reports. From being able to copy from previous days to having the workforce preloaded. Creating Construction Site Daily Reports is now a breeze. Construction Site Weather Forecast For starters, we have upped the game. Your Construction Site Daily Reports now comes with location based weather forecasting built in. There is no need to do any research or even go outside if you don't have to. We get the weather and populate it for you. At the end of the day, even after you have completed your report the weather is there. Your Construction Site Weather is built into eComm and will always be updated at the end of the work day. Forget to post a Construction Site Daily Report last week? No problem, we are able to pull archived weather from any date. How Much weather Data? The temperature, weather conditions (rain, snow, sunshine, etc. ), precipitation and wind will all populate. This... - Published: 2023-01-23 - Modified: 2023-01-23 - URL: https://ecommconstruction.com/submittals/ - Categories: Informational - Tags: Closeout submittal, eComm submittals, Submittal Submittals - The backbone of eComm. What is a Construction Submittal? A construction submittal is information provided by the Subcontractor/General Contractor to the Construction Manager/Architect for approval of the materials, equipment, etc. before they are used or brought to the job site. Essentially if the project is to be completed quickly and correctly they are a huge deal! How does eComm handle them? eComm excels at processing construction submittals. Not only accurately but in a timely manner. The solution eComm provides is really simple. The submittal is loaded to eComm and then the Subcontractor/General Contractor reviews their work. They then click one button "Submit" and it goes out for review. The parties that need to review get a notification that it is ready for them to process. They are presented with the documents and can either Approve or Reject them. Then the Subcontractor/General Contractor is notified of the result. What's next? At this point if the Submittal is approved, everyone can throw a party and move on to the next task. However, if by chance the submittal needs work it is Rejected and the Subcontractor/General Contractor will get a notification that states what happened and they will then be able to Re-Submit. This process can go on and on until everything with the Submittal has been approved. eComm tracks the process in its entirety. A record of the process is also provided in the closeout documentation so your projects owner can always see how things went during the project. Creating... - Published: 2022-11-03 - Modified: 2026-06-10 - URL: https://ecommconstruction.com/minor-projects-ecomm-v2-3-2-1017/ - Categories: Release Notes - Tags: eComm Release Notes, Minor Project Updates Release Date: November 3, 2022 The eComm 2. 3. 2. 1017 release includes updates for Minor Projects and Superuser access on Minor Projects. What’s New in eComm 2. 3. 2. 1017 Minor Projects Project type can now be entered on the Edit Projects page. The project type can be filtered by: Major Minor This filtering is available on both the Dashboard and the My Projects page. Superuser of Minor Projects Superuser for Minor Projects has been added as a user option. This gives the user superuser rights to: Project Settings Contacts These rights apply only to projects that the user is on. ## Help - Published: 2026-08-04 - Modified: 2026-08-04 - URL: https://ecommconstruction.com/product-support-guide/using-enhanced-item-logs-ecomm/ - Categories: Dashboards, What's New - Tags: custom item logs, eComm item logs, item log subscription, item logs The enhanced Item Logs in eComm make it easier to find project information, customize how items are displayed, save frequently used views, export data, and manage multiple items or attachments at once. These features are available within the different project Item Logs, although the fields and columns displayed may vary depending on the type of log being viewed. Filter Item Log Results The Item Log filter panel is located on the right side of the screen. This provides a cleaner layout while keeping the available filters easily accessible. To filter an Item Log: Open the appropriate project. Select Item Logs from the project menu. Choose the Item Log you want to view. Select Filters in the upper-right corner. Enter or select the desired filtering criteria. Review the updated results in the Item Log. Available filters may include: View Activity Since Only Awaiting My Attention Only Overdue Search Posted By Ball in Court Status Item ID Description Comments Attachment Name Fields specific to the selected Item Log The available options may differ depending on the type of items contained in the log. Customize Item Log Columns The Customize View option allows you to control which columns appear in the Item Log. To customize the displayed columns: Open the desired Item Log. Select Customize View. Choose the columns you want to display. Remove any columns you do not need. Reorder the selected columns as needed. Apply the changes to update the Item Log. Available columns may vary based on the Item Log... - Published: 2026-07-30 - Modified: 2026-08-18 - URL: https://ecommconstruction.com/product-support-guide/main-dashboard-customization/ - Categories: Dashboards, Getting Started, What's New - Tags: Dashboard Customization, eComm Dashboard, Main Dashboard The enhanced eComm Dashboard gives users more control over how project items are displayed, filtered, organized, exported, and delivered by email. These improvements make it easier to focus on relevant items across multiple projects and create a dashboard view that supports your regular workflow. Search the Dashboard The search field allows you to quickly locate dashboard items without manually reviewing every result. To search the Dashboard: Open the eComm Dashboard. Enter a project name, item, description, or other relevant information in the search field. Review the matching results. Clear the search to return to the complete Dashboard. Search results are based on the information available within the displayed Dashboard items. Filter Dashboard Results The Dashboard filter panel is located on the right side of the screen. To filter the Dashboard: Select Filters in the upper-right corner. Enter or select the desired criteria. Apply the filters. Review the updated Dashboard results. Available filters may include: Activity Since Only Awaiting My Attention Only Overdue Search Item Type Status Project Posted By Posted On date range Last Action date range Final Due Date range The available filters may vary based on the user’s access and the information displayed on the Dashboard. Customize Dashboard Columns The Customize View menu allows you to control the columns displayed on the Dashboard. To choose which columns appear: Open the Customize View menu. Select the option for managing columns. Choose the columns you want to display. Remove any columns you do not need. Apply the changes. Available columns... - Published: 2026-06-24 - Modified: 2026-06-25 - URL: https://ecommconstruction.com/product-support-guide/how-to-create-custom-dashboards-in-ecomm/ - Categories: Dashboards, Getting Started, Reporting, What's New - Tags: Custom Dashboards, eComm Custom Dashboards, eComm Update, New Release How to Create and Manage Custom Dashboards in eComm This guide walks through how to use the Custom Dashboards feature in eComm Construction Information Management. Custom Dashboards allow users to personalize project dashboard views, organize columns, save layouts, share views, copy views to other projects, export dashboard data, and manage saved views. 1. Open the Project Dashboard From inside a project, go to the left-side project menu and select Project Dashboard. The Project Dashboard displays project items in a table format. The dashboard includes filters, search options, column headers, and a Customize View menu. 2. Review the Default Dashboard View At the top of the dashboard, review the available dashboard controls. These may include: Dashboard View Item Type Only Awaiting My Attention Only Overdue Dashboard Keyword Search Customize View The default dashboard view shown in the demo is My Active Items. 3. Use Dashboard Filters Use the dashboard filters to narrow down the information shown on the dashboard. You can filter by item type, search by keyword, or use checkboxes such as Only Awaiting My Attention or Only Overdue. These filters help users focus on the items that are most relevant to them. 4. Open the Customize View Menu Click the Customize View button. A dropdown menu opens with several options for adjusting and managing the dashboard view. The menu shown in the demo includes: Reorder Columns Customize Columns Share Copy Delete Export Manage Views The available options may depend on the selected view and user permissions. 5. Reorder Dashboard... - Published: 2026-06-24 - Modified: 2026-06-24 - URL: https://ecommconstruction.com/product-support-guide/field-reports/ - Categories: Daily/Field Reports, Reporting, What's New - Tags: Field Reports, New Release, Reporting How to Create and Manage Field Reports in eCOMM This guide walks through how to use the Field Reports feature in eCOMM Construction Information Management. Field Reports allow project teams to document jobsite activity, track workforce and equipment, record observations, attach photos, and export reports for sharing or recordkeeping. 1. Open the Field Reports Feature From the project dashboard or navigation menu, select Field Reports. This will open the Field Reports page, where you can view existing reports and create new ones. 2. Review Existing Field Reports On the Field Reports page, you will see a list of previously created reports. From this list, you can view details such as the report date, report type, author, and status. You can also access report actions such as viewing, editing, copying, deleting, or exporting a report. 3. Create a New Field Report To begin a new report, click New Field Report. A new Field Report form will open, allowing you to enter the required jobsite information. 4. Choose a Field Report Type Select the appropriate Field Report Type from the dropdown menu. Field report types may vary depending on how your organization has set up eCOMM. Examples could include daily reports, site visits, safety reports, progress reports, or other custom report types. 5. Copy From an Existing Field Report If you want to save time, you can copy information from a previous field report. Select the option to copy from an existing report, then choose the report you want to use as... - Published: 2025-10-28 - Modified: 2025-10-28 - URL: https://ecommconstruction.com/product-support-guide/esign-items-in-ecomm/ - Categories: Annotation Tool & Markups, Cost Management - Tags: Digital Signature, eSign Use the Digital Signature area at the bottom of an item to apply your eSignature correctly. Following these steps avoids common issues (like name formatting) and, when available, lets you organize which files are combined into the generated PDF. Steps (bulleted): Navigate to the item that requires your eSignature. Scroll to the bottom to the Digital Signature section. Click into the text box below the consent text and type your name exactly as it appears in eComm (case and punctuation sensitive). Do not copy/paste—pasting can add a trailing space that causes the signature to fail. Confirm your exact name by referencing how it’s displayed in the consent text above the text field, then match it precisely. If the PDF creation screen appears, optionally reorder or deselect documents to control what’s included in the new PDF (drag to arrange; uncheck to exclude). Click Save and Submit to finalize the signature and move the item to the next step in the workflow. - Published: 2025-10-28 - Modified: 2025-10-28 - URL: https://ecommconstruction.com/product-support-guide/post-a-certificate-of-substantial-completion/ - Categories: Closeout Items - Tags: Certificates of Completion, Substantial Completion This guide walks you through how to create and post a Certificate of Substantial Completion in your eComm project — verifying that work is largely finished, attaching documentation, and recording the milestone in the system. Steps: Navigate to your project in eComm. Go to the module or log where certificates or close-out documents are managed. Click “Post New Certificate of Substantial Completion” (or similar) to open the form. Enter the Project Name/ID and Contractor / Party information. Input the Date of Substantial Completion — the date when the work or designated portion is ready for use. Specify the Scope of what is complete and any remaining items (punch-list). Upload relevant attachments or documents supporting the certificate (inspection reports, sign-off sheets, warranty forms). Ensure required fields such as insurer, insurance transfer, utilities/responsibility change are completed if applicable. Enter your Digital Signature or the name as recorded in eComm. Click Save or Submit to post the certificate and trigger any downstream processes (warranty start, final payment, release of retainage). - Published: 2025-10-20 - Modified: 2025-12-10 - URL: https://ecommconstruction.com/product-support-guide/respond-to-a-rfi/ - Categories: RFI's - Tags: RFI, RFI Response When an RFI (Request for Information) is assigned to you in eComm, this guide helps you review the request, gather needed information or attachments, complete the required fields, and submit your response efficiently so the item moves forward in the workflow. Steps: Open your “My Dashboard” or go to the project’s RFI log to find the RFI assigned to you. Click on the specific RFI to open its detail view. Review the Description, Question, and any Attachments included with the RFI. Check any Required On-Site Date, Lead Time, or other schedule fields and update them if needed. Gather any supporting documentation or images required to answer the RFI. Attach the supporting files via the “Add Attachment” or drag-and-drop field. Enter your Response text in the designated field (e. g. , “Response” or “Answer”). If your response changes item responsibility, ensure the Assignee or “Ball in Court” field is updated accordingly. Add any Notes or Comments to clarify assumptions, next steps, or additional context. Apply your Digital Signature (type your name exactly as recorded in eComm) if required by your process. Click Save and Submit (or “Save and Close” if you plan to revisit) to move the RFI out of your court. Confirm the RFI status changes (e. g. , from “Assigned” to “Answered” or “Submitted”) and notifications are sent. Track the RFI from the log to ensure it’s closed or moved to the next stage as needed. - Published: 2025-10-20 - Modified: 2025-12-10 - URL: https://ecommconstruction.com/product-support-guide/send-an-rfi/ - Categories: RFI's - Tags: RFI This guide walks you through the process of creating a new Request for Information (RFI) in eComm — from selecting the correct log, entering the details and attachments, to submitting it for review and tracking its status. Steps: Navigate to the relevant project in eComm. Go to the Item Logs menu and select RFI (Request for Information). Click Post New or + New RFI to open the RFI creation form. Enter a meaningful Title or Description for the RFI question. Select the Item Type as “RFI” if not already set. Choose the Subcontractor / Party responsible (if required). Fill in the Required On‐Site Date, Lead Time, or other scheduling fields if applicable. Add any Related Items or link the RFI to a specific contract, drawing, or specification as needed. Attach supporting documents, drawings, photos, or files by drag-and-drop or file browse. Optionally add additional details or notes clarifying the question or required response. Review all entered fields for accuracy. Click Save and Submit, or Create, to formally log the RFI and send it into the workflow. Monitor the RFI’s status from your dashboard or RFI log (e. g. , Issued, In Review, Closed). - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/construction-change-directive-ccd/ - Categories: Cost Management - Tags: CCD, Construction Change Directive, Cost Management This guide explains how to issue a Construction Change Directive (CCD) in your project — creating the directive, documenting the scope and cost, obtaining approvals, and then releasing it to the subcontractor for action. Steps: Within the project, open the Change Management / Contracts / Change Orders module (or equivalent) Click Create New CCD (or similar) to start the directive record Enter a clear Description of the change being directed Select the Related Contract or Allowance the CCD will apply to Choose or link the Subcontractor / Party who will perform the work Enter a Preliminary Cost Estimate or placeholder amount (if cost is not yet finalized) Attach supporting documents (drawings, spec changes, correspondence) to justify the directive Set the directive Status to “Pending Release” (or similar) Obtain required approvals/signatures (project manager, owner/architect, etc. ) if your workflow demands it Once approved, click Release to Subcontractor (or equivalent) to notify the subcontractor and assign them the CCD The subcontractor then proceeds with work under the CCD; track progress and ensure cost/time impacts are captured After the subcontractor submits cost/time details, update the CCD record with Final Pricing and Schedule Impact Change the CCD status to “Released” or “Executed” to indicate it's in the contractor’s court Monitor the CCD through to completion and conversion into a formal Change Order if required - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/insurance-certificates/ - Categories: Insurance - Tags: Insurance, Insurance Certificates This guide explains how to create a new insurance item in your eComm project and update it when the underlying policy has expired. It walks you through setting up the insurance record, entering required details, and managing the renewal or update process after expiration. Steps: Navigate to the project in eComm where the insurance item is needed. Access the section like Contracts / Risk / Insurance (or equivalent) to create the insurance item. Click Create New Insurance Item (or similar) to start a new record. Enter the Insurance Type (e. g. , General Liability, Workers’ Compensation, Builder’s Risk). Select the Insurer / Insurance Company name. Enter the Policy Number and Effective Date of the coverage. Enter the Expiration Date of the policy. Upload or attach required policy documents or certificates as proof of coverage. Set the Status of the insurance item (Active, Expired, Pending Renewal). After the policy has expired, open the insurance item and update the Expiration Date to reflect the new coverage. Upload the renewal certificate or new policy document to replace the expired one. Update the Status to Active (or other appropriate status) once the new policy is in place. Add any Notes about the renewal or change (e. g. , coverage limit changes, insurer change). Save or Submit the record so it’s updated in the system and visible for audit/tracking. - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/allowance-authorizations-in-ecomm/ - Categories: Cost Management - Tags: Allowance Authorizations, Change Management, Cost Management This guide walks you through how to create an Allowance Authorization within your project in eComm—setting the allowance amount, linking it to the correct contract or contingency, entering description, and submitting it for approval. Steps: Navigate to your project in eComm and go to the Contracts / Allowances / Contingencies section. Click the option to Create New Allowance Authorization (or similar). Enter a clear Description of what the allowance covers. Choose the Related Contract or Allowance the authorization will apply to. Select the Contractor / Party responsible if required. Enter the Estimated Amount or Value of the allowance authorization. Specify any Required On-Site Date or Lead Time if applicable. Attach any necessary supporting documents (quotes, specs, drawings). Review all entries for accuracy. Click Save or Create to finalize the allowance authorization record. - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/change-orders-in-ecomm/ - Categories: Cost Management - Tags: Change Order, Cost Management This guide walks you through the process of creating a formal Change Order in eComm—from the initial approval of a Proposed or Potential Change Order, through adding pricing and documentation, to issuance and tracking. Steps: Navigate to your project in eComm and go to the Change Management module (Contracts / Change Orders). Locate the approved Potential (Proposed) Change Order (PCO) or Construction Change Directive (CCD). Click “Create Change Order” or similar button for that approved PCO or contract. Enter the Change Order Title/Description and reference the related PCO number or contract number. Fill out the Contractor Quote, Final Price, and any adjustments to the contract value or schedule. Attach supporting documentation (e. g. , signed approvals, drawings, scopes, cost breakdowns). Select the affected Contract / Allowance / Contingency Fund that the Change Order will apply to. Specify any Required On-Site Date or update the Lead Time if needed. Optional: Indicate any Schedule Impact or changes to the contract duration. Enter your Digital Signature (type your name exactly as it appears in eComm) if required. Review all entries and click Save and Submit (or Save and Close) to finalize the Change Order. Confirm the Change Order has been assigned a number and listed in the Change Order log, and that notifications have been sent to relevant parties. - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/contingency-fund-in-ecomm/ - Categories: Cost Management - Tags: Contingency Fund This guide explains how to establish a contingency fund within your eComm project—allocating budget reserves, linking to relevant contracts or allowances, and tracking usage to safeguard against cost overruns and risks. Steps: Within your project in eComm, navigate to the module for Contracts / Allowances / Contingencies Click Create New Contingency Fund (or similar button) Enter a Description or name for the contingency fund (e. g. , “Unforeseen Conditions – Phase A”) Select or link the Parent Contract or project budget line the contingency will apply to Enter the Fund Amount or budget reserved for the contingency Specify any Required On-Site Date or Lead Time if relevant Attach supporting documentation if needed (e. g. , risk assessment, justification memo) Review all fields to ensure accuracy Click Save or Create to establish the contingency fund in the system Monitor the fund’s usage: when funds are drawn from the contingency, link each draw to a specific item/change order Ensure approvals and digital signatures are in place when funds are used Keep a log of transfers or usage against the contingency to maintain transparency and audit trail - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/create-an-allowance/ - Categories: Cost Management - Tags: Allowance, eComm Allowance This guide explains how to create an allowance in eComm — setting up the allowance line item, linking it to the appropriate contract or contingency, entering the description and amount, and saving the record to support budget tracking and change-order management. Steps: Open the project in eComm where the allowance will be created Navigate to the relevant module (e. g. , Contracts, Allowances & Contingencies) Click the “Create New Allowance” (or similar) button Enter the Description of the allowance (what it covers) Select or link the Contractor/Party responsible when applicable Choose the Related Contract or Contingency Fund the allowance will attach to Enter the Estimated Value/Amount of the allowance Specify any Required On-Site Date or Lead Time if required Attach supporting documentation if needed (drawings, specs, quotes) Review all fields for accuracy Click Save or Create to finalize the allowance record - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/create-a-new-prime-contract-or-subcontractor-contract/ - Categories: Cost Management - Tags: Change Management, Prime Contract, Subcontractor Contract This guide outlines how to create a new prime contract in eComm: setting up the contract, linking to projects and parties, entering key terms, and preparing documentation for execution. Steps: Open the relevant project in eComm. Navigate to the Prime Contracts module or section. Click “Create New Prime Contract” (or similar button). Enter the Contract Title and select the Contractor / Party. Choose the Start Date and Estimated Completion Date. Select or define the Contract Value / Budget. Choose any Funding Source or Allowances / Contingencies if applicable. Add Inclusions and Exclusions to clarify scope. Attach any relevant documents or signed agreements. Set the Status of the contract (Draft, Out for Signature, Approved, etc. ). Enter the Digital Signature or upload an executed document if required. Click Save or Create Contract to finalize the record. - Published: 2025-10-20 - Modified: 2025-10-20 - URL: https://ecommconstruction.com/product-support-guide/processing-an-item-that-has-been-assigned-to-you/ - Categories: Getting Started, Workflows & Transmittals - Tags: Item Processing This guide walks you through the steps to identify, review, and complete an item that’s been assigned to you in eComm. It helps ensure tasks are handled efficiently and properly documented. Steps: Open your “My Dashboard” or visit the project’s Item Log to find items assigned to you. Filter or sort the list to show only items currently in your court. Click on the item to open the detailed view. Review the item’s description, deadline, related contract or document, and any attachments. If necessary, attach supporting files or add comments/remarks. Update any required fields (e. g. , status, required on-site date, lead time). Execute the required action (approve, reject, revise, complete) as per your role. Add your digital signature if the process requires it. Save and Submit the item to move it out of your court and into the next step. Confirm the item has moved off your “Assigned To Me” list to ensure it’s no longer pending your action. - Published: 2025-10-17 - Modified: 2025-10-17 - URL: https://ecommconstruction.com/product-support-guide/create-a-potential-change-order-in-ecomm/ - Categories: Cost Management - Tags: Change Management, Potential Change Order, Project Financials, Proposed Change Order This guide walks you through how to initiate a PCO in eComm—adding related items, assigning contracts, entering estimated costs and details, generating RFPs, and submitting the PCO into the approval workflow. Steps: Open your project dashboard and go to Item Logs → Proposed Change Order (PCO) Click the Post New / + New PCO button Enter a Description for what the change involves Select the Reason for Change (e. g. unforeseen condition, design revision) If your project uses contingencies, choose whether to apply it to a Contingency Fund Click Add Related Item, pick items that are affected, and confirm Choose the Related Contract / Allowance / Contingency for the PCO Optionally enter an Estimated Price (can be updated later) Fill out or leave blank the Contractor Quote field (depends on whether pricing is known) Add any RFP Scope / Scope of Work notes to clarify expectations (Optional) Attach supporting documents or files Click Create to save the PCO (but not yet finalize it) If pricing is needed, click Generate RFP on selected contract entries to request quotes For each contract entry, set the Status (Pending, Approved, Rejected) as required Sign digitally by typing your name exactly as recorded in eComm into the Digital Signature field Decide whether to Save and Submit, or Save and Close (if you plan to return) Once submitted, the PCO moves into the architect/owner review chain - Published: 2025-10-02 - Modified: 2025-10-02 - URL: https://ecommconstruction.com/product-support-guide/finding-your-ecomm-username/ - Categories: Getting Started - Tags: eComm Username If you’ve forgotten your user name, this guide shows how to easily retrieve it through the “Forgot User Name” feature, using your registered email address to regain access. Steps: Navigate to your eComm portal login page Click the “Forgot user name” link In the prompt, enter the email address associated with your eComm account Click “Send Email” Check your email inbox for a message containing your user name Follow the instructions in the email to log back in using your user name - Published: 2025-10-02 - Modified: 2025-10-02 - URL: https://ecommconstruction.com/product-support-guide/changing-your-notification-settings/ - Categories: Getting Started - Tags: Notification Management, Notifications, Update Profile This guide helps you tailor which email notifications you receive from eComm—either globally or per project—so you’re alerted only about the items that matter to you. Steps: Click your email address at the top of any eComm page Select “My Profile” from the dropdown Scroll down to My Email Notification Options Choose a specific project from the dropdown, or select “--All Projects--” to apply changes across all projects For each item type (like New Item Posted, Item Closed, etc. ), set when you want to be notified To turn off all notifications, click Disable To turn off notifications for a specific project, select that project and uncheck Enable Project Notifications Click Save to apply the changes - Published: 2025-10-02 - Modified: 2025-10-02 - URL: https://ecommconstruction.com/product-support-guide/create-a-new-daily-report/ - Categories: Daily/Field Reports, Reporting - Tags: Daily Report, New Daily Report, Post Daily Report This guide explains how to generate a daily report in eComm, allowing users to document progress, issues, and project status updates systematically. Steps: Navigate to your project in eComm Go to the Daily Reports section or module Click “Create New Report” or similar button Enter the date and report title Fill out relevant sections such as Work Completed, Upcoming Tasks, Issues / Delays, Comments Attach photos, documents, or supporting media as needed (Optional) Add weather conditions, crew details, or other contextual info Review all entered information for accuracy Click Save or Submit to publish the daily report - Published: 2025-10-02 - Modified: 2025-10-02 - URL: https://ecommconstruction.com/product-support-guide/posting-an-item-in-ecomm/ - Categories: Getting Started This guide provides a straightforward approach to posting new items efficiently, offering multiple methods based on user preference. It details the necessary steps to ensure all required information and documentation are accurately submitted. By following these instructions, users can streamline their workflow and enhance their project management skills. Steps: There are multiple ways to post a new item: either from the Project Dashboard or from the Item Log page From the Project Dashboard: use the dropdown menu at the top to select the item type you want to post The new item page will open — fill out required information and attach any necessary documentation For simple items, click “Post and Close”; for items with workflows, the button may read “Create” To post via the Item Log page: click Item Logs in the left menu Select the item type you need to create Click “Post New” at the top of the item log page Fill out the fields as needed Click “Create” when ready If a required field is missing data, an error indicator will appear — scroll to that field, enter the data, and then submit - Published: 2025-10-01 - Modified: 2026-04-29 - URL: https://ecommconstruction.com/product-support-guide/using-filters-in-dashboard-and-project-dashboard/ - Categories: Dashboards, Getting Started This guide provides essential tips for effectively navigating and utilizing the filtering options in your “Dashboard,” allowing you to streamline your workflow. By learning how to customize your view and filter items by type or urgency, you can quickly access relevant tasks and manage your responsibilities more efficiently. Additionally, the keyword search feature enhances your ability to find specific items, saving you time and effort. Viewing this guide will empower you to take full advantage of the dashboard’s capabilities for better organization and productivity. Steps: Select your dashboard view in the first drop-down selector in “Dashboard. ” The project view can show many different things including all open items in all the projects you are part of and just your open items. Filter your dashboard by item type (e. g. , Submittals, RFIs, PCOs). Click “Only Awaiting My Attention” to show items currently in your court, or select “Only Overdue” to show items past their due date. Use the Dashboard Keyword Search field to find items. Typing a word or search term will bring up all items containing it. - Published: 2025-10-01 - Modified: 2025-10-01 - URL: https://ecommconstruction.com/product-support-guide/finding-a-project-in-ecomm/ - Categories: Dashboards, Getting Started - Tags: Find a Project This guide walks you through how to locate a project within eComm using search or filtering tools so you can quickly access project details and related tasks. Steps: Log into your eComm portal On the top navigation, click Projects or use the project search field Type the project name (or a portion of it) in the search bar Optionally use filters (e. g. project status, location, client) to narrow results From the search results, click the project name you want to open Once inside, use the project’s dashboard to access related items - Published: 2025-10-01 - Modified: 2025-12-10 - URL: https://ecommconstruction.com/product-support-guide/adding-signatures-and-stamps-to-your-ecomm-profile/ - Categories: Annotation Tool & Markups, Getting Started, Submittals - Tags: Profile Settings, Upload Signature This guide explains how to upload, manage, and remove digital signatures or stamps in your eComm profile to facilitate approvals and document signing. Steps: Click your email address at the top of any eComm page Select “My Profile” from the dropdown Under Manage Signatures, drag and drop your signature or stamp into Upload Signature or click Browse to choose a file Click Add Signature To delete an existing signature, click Delete next to it and confirm the removal - Published: 2025-10-01 - Modified: 2025-10-01 - URL: https://ecommconstruction.com/product-support-guide/update-profile-information-in-ecomm/ - Categories: Getting Started - Tags: eComm Profile, eComm Profile Management, Update my email address This guide shows how to update your profile information in eComm, helping you keep your details accurate. It also notes when to contact an administrator for changes you cannot make yourself. Steps: Click your email address at the top of the page Select “My Profile” from the dropdown Add or edit any information in your profile as needed Note: Your username cannot be edited; contact your administrator if you need it changed When finished, click “Update Contact” to save your updates - Published: 2025-10-01 - Modified: 2025-10-01 - URL: https://ecommconstruction.com/product-support-guide/export-an-item-log-report-from-ecomm/ - Categories: Reporting - Tags: Export, Item Log Report, Reporting This guide walks you through exporting reports from item logs in eComm. You’ll learn how to select columns, apply sorting, and generate tailored documents for analysis or record-keeping. Steps: Navigate to your project dashboard Select the item log you wish to create a report for in the left menu Click the three dots option at the top of the page Select Export Report and you will be moved to the report page Add the columns you want to include Click the > arrow to move chosen columns into the export document Set your first sort option (REQUIRED) Set your second sort option Click Export to download the report and a new excel spreadsheet will start to download - Published: 2025-10-01 - Modified: 2025-10-01 - URL: https://ecommconstruction.com/product-support-guide/approve-a-potential-change-order/ - Categories: Cost Management - Tags: Cost Management, PCO, Potential Change Order, Proposed Change Order This guide walks you through the process of approving or rejecting a Potential Change Order (PCO) in eComm, including navigating dashboards, reviewing the change, and saving your decision. Steps: Navigate to the Project Dashboard or My Dashboard in your eComm portal Select the PCO from either My Dashboard or Project Dashboard Alternatively, if you’re already in a project, use the Item Logs dropdown and select Proposed Change Order (PCO) Select the specific PCO you need to approve Review the PCO and it's attachments, then scroll to the bottom and choose “Approved” or “Rejected” Type your name exactly as it appears in eComm Click “Save and Close” to complete the PCO (do not click “Save Changes” unless you wish to review it before sending to the next step or closing) - Published: 2025-09-26 - Modified: 2025-10-17 - URL: https://ecommconstruction.com/product-support-guide/how-to-use-the-submittal-closeout-submittal-builder/ - Categories: Submittals - Tags: Closeout Submittal Builder, Closeout Submittals, eComm Submittals, Submittal Builder, Submittals This guide provides a step-by-step approach to efficiently use the Submittal/Closeout Submittal Builder, making it easy for users to manage and track project submittals. It streamlines the process of notifying subcontractors, selecting appropriate CSI codes, and adding necessary documentation, ensuring that all required information is accurately captured. Steps: Navigate to your Project Dashboard for the project you need to add submittals or closeout submittals to. Click Submittal Builder in the left menu. Select either Submittals or Closeout Submittals from the drop-down selector. Under Prepopulated Contact, select the subcontractor you want to create submittals for. (Optional) Click Send Email to Above to notify the subcontractor that submittals have been added. Set the initial status to Unsubmitted. Type your CSI code for the submittal. Click Filter to let eComm populate matching CSI codes. Choose the Submittal Types you wish to create (you may select more than one). If a required submittal type isn’t listed, use the blank option at the bottom. Add a description for each submittal you’re creating. Optionally, attach files by dragging them over or clicking Browse to select. Click Create to add the submittals to your Submittal Log. - Published: 2025-09-26 - Modified: 2025-09-26 - URL: https://ecommconstruction.com/product-support-guide/how-to-login-to-ecomm/ - Categories: Getting Started Intro Access your eComm portal and sign in securely. Remember that there are multiple eComm portals available. Be sure you are using the correct login information for the portal you are trying to access. Steps Navigate to your eComm portal. Click the User Name field and type your user name. If you don't remember your username or password follow the links below the login button to recover them. When your account is first created you were emailed all of the account information needed to login to eComm. Click the Password field and type your password. Optionally check Remember Me on a personal device only. Click Log In to open My Dashboard You are Finished! You have now successfully logged in to eComm. If you need further assistance or are having troubles logging in, please contact us here.